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Job Details

Job Number:  26877
Client Service Coordinator II
Job Posted: Thursday, 5 May 2016
Closing Date: Saturday, 31 December 2016
(in 69 days)
Carefirst Seniors and Community Services Association
Region: Toronto Metro area Type: Full time
Location: Scarborough Salary: (not entered)


  • Conduct eligibility and service needs assessments for in home services
  • Develop, initiate and coordinate individualized care plans for eligible clients and provide ongoing resource management and discharge planning as appropriate
  • Contribute to the delivery of in home services through team building, excellent customer service, continuous quality improvement and risk management
  • Provide client-centered care through administration of comprehensive client needs assessment,  ongoing case management and care coordination
  • Provide supervision of personal support workers including performance management and field support
  • Support clients and caregivers advocacy, information and referrals to other Carefirst services or external community resources as required



  • Degree in Health or Social Science and a minimum of three years’ experience in a community based organization working with seniors
  • Member of Ontario College of Social Workers OR College of Nurse of Ontario in good standing
  • Outstanding assessment skills with good judgment and instinct in understanding clients’ needs
  • Proficient computer skills in Microsoft Office, InterRAI Cha and CIMS is an asset
  • Ability to work independently with little direct supervision
  • Willingness to learn, team player, customer focused, accountable
  • Excellent attention to detail, interpersonal, multitasking and communication skills
  • Fluent in English, and a second language commonly used by our clients such as Cantonese, Mandarin, or Tamil
  • A valid vulnerable sector police check completed within one year


We are committed to an environment that is barrier free. If you require accommodation during the hiring process, please inform us in advance to arrange a reasonable and appropriate accommodation


While we thank all candidates for their interest, only those selected for an interview will be contacted.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please send your cover letter and résumé by email or fax.
Contact Details:
Carefirst HR
Carefirst Seniors and Community Services Association
300 Silver Star Blvd
Scarborough, ON, M1V 0G2

Fax: 416-502-2382
www:   www.carefirstseniors.com/

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