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Job Number:  30261
Quality Service Analyst - 2016.100W
Job Posted: Wednesday, 12 October 2016
Closing Date: Sunday, 23 October 2016
(2 days ago)
Community Living British Columbia
Region: Thompson & Okanagan Type: Casual
Location: Kelowna Salary: $28.12 to $37.17 hourly

Community Living BC (CLBC) is a crown corporation responsible for arranging supports and services to adults with developmental disabilities and their families in British Columbia. CLBC is working to create communities where people with developmental disabilities have more choices about how they live, work and contribute. 

More than just a job. CLBC is about compassion, commitment, contribution, collaboration and community. CLBC's dedicated and capable workforce plays a vital role in achieving the vision of 'good lives in welcoming communities' for adults with developmental disabilities and their families. 


This is an auxiliary position. Anticipated 42 hours bi-weekly. Auxiliary work is "as and when needed" and may cover vacancies, maternity, vacation, sick or long term leaves of varying lengths.


The Role:

  • Analysts are responsible for representing CLBC as the primary point of contact for service providers.
  • They perform the lead role in negotiating contracts, with manager approval, reviewing and monitoring contracts for service quality according to CLBC requirements, developing and approving new resources, managing service requests and ensuring crisis response systems and resources are available.
  • Analysts are responsible for negotiating costing details and developing support and service contracts as well as the subsequent ongoing monitoring and evaluation of the services being provided for all agreements (i.e. both contract compliance by service providers as well as quality and appropriateness of services being provided).
  • Analysts review individual support plans when CLBC funding is requested, allocate funded supports and develop CLBC funded services.
  • Analysts work together as a team to identify and resolve systemic issues and service gaps.
  • They also perform an active role in the allocation and management of local budgets to ensure the equitable, consistent and portable allocation of resources. The safety, security and well being of adults and their families is paramount.


  • Business related Bachelors degree preferably with human services orientation or work experience OR a combination of 10 years equivalent education and experience.
  • Experience working in Community Living field with adults with developmental disabilities and their families preferred.  

For a complete list of qualifications and duties please review the job description posted on our website - www.communitylivingbc.ca


Transportation arrangements must meet operational requirements of CLBC. Use of own vehicle on expenses. 


Successful applicant is subject to a Criminal Record Check (Criminal Records Review Act) and are required to provide a clean Driver's Abstract.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Interested applicants are encouraged to e-mail a resume and a cover letter by the closing date, quoting competition #2016.100W in the subject line, to Jaimie Willows at CLBC.HumanR
NOTE: An eligibility list may be established.
Contact Details:
Jaimie Willows
Community Living British Columbia
7-1200 West 73rd Avenue
Vancouver, BC, V6P 6G5

www:   www.communitylivingbc.ca

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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