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Job Details

Job Number:  30277
Senior Employment Specialist
Job Posted: Thursday, 13 October 2016
Closing Date: Wednesday, 19 October 2016
(7 days ago)
The Career Foundation
Region: Toronto Metro area Type: Contract - Full time
Location: Toronto Salary: (not entered)

Position Type: Full time contract

Location(s):  Etobicoke
Experience: 4+ years

Start date: Immediately – March 31, 2017 with very good possibility of renewal



Responsibilities (include but are not limited to):


Program/Manager Support Duties - 20%

  • Serves as a trainer and resource to team members on varied areas of service delivery as well as policies and procedures of The Career Foundation
  • Assists with reviewing Second Career applications prior to submitting to the funder for the decision making process
  • Assists with amendment request as submitted by the Employment Specialist team - following up if required
  • Up to date on all Funder Targets/Expectations and whether the team is above, at, or under target in each performance measure internally and on CaMS
  • Assists the team in ensuring compliance with all program guidelines and requirements
  • Supports the manager with ensuring that all programs are on target
  • Facilitates meetings or case conference in the absence of Manager
  • Participates in coordinating office schedule and service delivery
  • Assists manager with monitoring files ensuring documentation is completed thoroughly according to company expectations – as needed
  • Monitors case management, ensuring follow-up happens according to our timely follow-up standard.
  • Monitors Internal Reporting, CaMS and DNA to ensure data integrity
  • Where individual results are not at expectation works with team members to identify ways to improve and provides coaching where necessary
  • Monitors monthly/quarterly/yearly team results – identifies areas requiring improvement, identifying solutions then implementing plans to resolve
  • Updates manager on areas requiring support and attention



Employment Specialist Duties – 80% (main duties include but are not limited to)

  • Assesses customers’ needs and assists them in developing a Service Plan
  • Keeps up to date information on referral sources by liaising with Community Partners
  • Makes appropriate referrals to Employment Ontario services and tracks customers’ progress
  • Manages a caseload of hundreds of customers annually ensuring that written documentation and statistics for each file is consistently up to date
  • Assists customers with various components of the application process for training
  • Manages client information in EOIS and The Career Foundation’s database
  • Conducts onsite/offsite job search workshops
  • Participates in the design, implementation & evaluation of job search material to meet the needs of job seekers with barriers to employment
  • Monitors individual participant and group process to maximize client learning, self-confidence and employability skills
  • Makes resources available in print, online and through short workshops; workplace H&S, Human Rights, specialized workshops for newcomers, youth, disability, laid-off workers,   etc.
  • Assists employers to attract and recruit employees/skilled labour by facilitating employment related events, internal job boards, employer prospecting activities
  • Identifies barriers to employment and provides supported referrals for clients to the appropriate community services for individual support
  • Assists in the implementation of effective program marketing strategies in the community
  • Assists clients in the exploration of occupational and training requirements, professional accreditation, language, credential & PLAR
  • Provides orientation to workplace, life skills coaching, support for disclosure of a disability
  • Supports assisted clients in planning and conducting job search based on a realistic and accurate assessment of qualifications compared to job requirements
  • Guides and supports individual clients in the daily completion of job search tasks
  • Conducts exit interviews with participants to ensure service provided was in accordance with service plans and met the highest standards of The Career Foundation
  • Assesses participants’ employment goals and establishes whether further assisted or other referrals are required
  • Prepares and submits weekly and monthly reports on service and client activity
  • Collects data on service needs, service delivery and service satisfaction


Other Duties as Required:

  • Develops a resource pool of mentors/coaches
  • Develops support plans with participants and mentors/coaches
  • Links participants with appropriate mentors/coaches to provide support during and after job placement
  • Monitors mentor/coach relationships and its impact on workplace and individual success and facilitates adjustment as required
  • Plans and executes an effective outreach plan targeting appropriate clientele
  • Recruits participants and ensures that required number of participants start services Initiates and maintains documentation of contacted community organizations in an organized manner (including a database)
  • Develops ideas for outreach and with supervisor’s approval, implements those ideas and maintains such strategies
  • Participates in community events, job fairs and such activities to inform jobseekers about Career Foundation and recruit them for the program
  • Visits and builds relationships with Community Partners in the area for referrals of participants including Libraries, Community Centers, Toronto Community Housing, etc.
  • Maintains flexibility to work evenings and weekends as needed


Qualifications/ Skills Required:

  • University Degree
  • Previous supervisory/management experience is an asset
  • Over 4 years of experience in employment counselling and case management
  • Extensive experience with individual job search support and group facilitation
  • Strong knowledge and experience with Second Career Strategy
  • Experience providing program support within the EO Employment Service Model and youth employment programs
  • Experience compiling/submitting monthly and cumulative reports to management and funders
  • Proposal writing experience is an asset
  • A broad knowledge of occupations and current labour market conditions
  • Strong knowledge of community resources, supports for job seekers and employers
  • A high degree of willingness and flexibility and ability to work in busy team environment
  • Excellent verbal and written communication skills for giving and receiving instructions, participating in meetings and writing reports
  • Job development knowledge and connections with employers would be an asset
  • A positive and professional attitude with a high level of respect for the diversity of the people served and an ability to maintain client confidentiality
  • Excellent interpersonal skills - enthusiastic and flexible with  non-judgmental approach
  • Advanced  skills utilizing all Microsoft Office Applications
  • A car is required for travel to meetings, employers, community partners etc.
  • Flexible to work evening and weekends as needed
  • Computer Proficiency with MS Office, Internet and Email
How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please submit a cover letter and resume to and addressed to The Hiring Committee. Remember to quote the Job Title of the position you are applying for in the Subject Line of your email. No phone calls please. Thank you for your interest in The Career Foundation.
Contact Details:

www:   www.careerfoundation.com

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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