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Job Number:  30306
Shelter Resource Worker #1066
Job Posted: Thursday, 13 October 2016
Closing Date: Thursday, 20 October 2016
(8 days ago)
Lookout Emergency Aid Society
Region: Vancouver & Lower Mainland Type: Full time
Location: Vancouver Salary: 19.52

NOTICE:                                                                                                                      JOB POSTING #1066


POSITION:      SHELTER RESOURCE WORKER -                                                                  1 Full-Time - YUKON 


SALARY:              $19.52 per hour (as per the Collective Agreement)


PROBATIONARY/TRIAL PERIOD: Shall be 3 months/488 hours in length with reviews held at the mid and end point of the Period. Conditional on satisfactory service, the employee shall be declared permanent.  If found unsatisfactory, the appointee will return to his/ her former position.


HOURS AND DAYS OF WORK:  Will work Sunday through Thursday. Shift times rotating between 23:00 to 07:00 hrs. and 23:30 to 07:30 hrs. Shifts are 7.25 hrs in length. Days of rest shall be consecutive. Schedule may change with two weeks’ notice.


JOB DESCRIPTION: Shelter Resource Workers are the front line staff working within a 24 hour, 7 day-a-week emergency shelter for adult homeless men and women who cope with a wide variety of problems (eg. mental illness, addictions, etc.) and have few if any housing options.   The Shelter Resource Worker carries out a variety of duties related to the operation of the shelter including accepting referrals based on predetermined criteria, intaking and orienting guests, providing support that meets the needs of clients entering the shelter including but not limited to the provision of food, clothing and support towards the resolutions of issues that have rendered them homeless. The Shelter Resource Worker deals with the public, other service agencies and professionals involved in the support of the clientele.


JOB DUTIES: As posted, in brief; to provide support, supervision and aid to distressed/disoriented/disabled adults, to accept referrals; identify and share information on a variety of Lookout or external resources. Refers guests to services, interviews and provides with the basic necessities ensuring a safe and supportive environment for all; complete the required paper work to do above; maintain statistical data; support tenants/volunteers/anyone coming for assistance, and aid in the training/upgrading of staff including casuals.


QUALIFICATIONS: Minimum Grade 12 plus two years recent related experience or an equivalent combination of education, training and experience. Must have current OFA 1 First Aid Certificate, Crisis Intervention Skills training an asset.   Demonstrated knowledge/familiarity with related resources such as Mental Health System, Welfare System, and Addiction Support organizations. Demonstrated suitability to work with disadvantaged and challenging adults in a diverse environment. Demonstrated ability to work independently. Demonstrated ability to communicate effectively both verbally and in writing. Demonstrated physical/mental ability to perform the duties of the job. Demonstrated ability to deal with others effectively. Demonstrated ability to operate related equipment. Demonstrated ability to provide work direction and to understand and maintain client/worker boundaries. A minimum of two years sobriety is required if substance misuse a past problem. The job functions require a reasonably high degree of confidentiality and concentrated mental and written attention. Limited external work may occur. The job duties are complex and may have a few disagreeable factors. Use of an automobile may at times be useful. This position is team oriented.


CLOSING DATE:   Applications will be accepted until 17:00 hours October 20, 2016. All applicants are to fill out an Application for Employment form and submit with resume. Application and resume can be emailed to or faxed to 604-255-0790 or sent to Admin Office 429 Alexander Street, Vancouver, BC V6A 1C6. “All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9 (Selection Criteria). External candidates will be considered only if no suitable internal candidate is identified as per the CA.




  1. BCGEU; Shop Steward
How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Complete on-line Application Form (see link below) and submit with resume. Quote posting #1066
Contact Details:
Lookout Emergency Aid Society
429 Alexander St
Vancouver, BC, V6A 1C6

Tel: 604-255-0340
www:   lookoutsociety.ca/images/Job-Postings-2016/Application_Online_Form_July_2016.pdf

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