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Job Number:  29785
Retail Customer Service Clerk
Job Posted: Wednesday, 21 September 2016
Closing Date: Monday, 31 October 2016
(83 days ago)
Scouts Canada
Region: Calgary area Type: Full time
Location: Calgary, AB Salary: (not entered)

Are you an avid outdoor enthusiast with a broad knowledge of camping equipment and outdoor gear? Are you willing to teach others how to pack and use the gear we have in the shop in order for them to have the best next adventure! If you answered yes, then we would like to talk to you! We are currently seeking a Retail Customer Service Clerk to join our Scout Shop in Calgary on a full time basis.


Scouts Shops across the country provide a one-stop-shop for thousands of exciting products designed to help people make the most of their outdoor experiences. We sell everything from name brand camping equipment, to awesome outdoor gear.


You will apply your knowledge of camping and outdoor gear to help customers make informed decisions about everything they need in order to enjoy their outdoor experiences! You will provide friendly customer service every step of the way and look for ways to enhance the shopping experience for customers.


Who we are:


For over 100 years, Scouts Canada has brought a world of Adventure, outdoor experience and friendship to 17 million Canadian youth. Scouts Canada offers programming for children and youth aged 5-26 in multiple languages, reflecting Canada's multicultural landscape and communities.


Who you are:

  • A friendly, outgoing person who can strike up a conversation and make people smile;
  • An outdoor and active lifestyle enthusiast with a broad knowledge of camping and outdoor gear;
  • Strong communicator – you listen first and then share your excellent knowledge;

What you do:

  • Help customers get the gear and advice they need for their outdoor experiences;
  • Inform customers on products, services and current promotions;
  • Look for ways to increase awareness of the Scout Shop (in stores and online);
  • Assist Scouts Canada’s member with making Scouting related purchases;
  • Merchandising and keep the store organized and looking good;
  • Perform gear workshop sessions with Scouting groups;
  • Keep up with product knowledge;
  • Check and maintain inventory levels;
  • Execute mail/web orders in a timely manner.

You will bring to the role:

  • A passion for the outdoors and broad knowledge and experience with camping equipment (tents, sleeping bags, stoves, packs, etc.)
  • Previous sales/customer service experience. Retail sales experience is an asset.
  • High school education. Post-secondary education an asset.
  • Scouting experience is an asset.
  • Flexibility to work a variety of shifts from Monday to Sunday as well as holidays

Scouts Canada thanks you for taking the time to consider this position.  Please understand that only individuals chosen for an interview will be contacted. For more information about Scouts Canada, please visit our web sites at www.scouts.ca.


Scouts Canada encourages applications from all qualified candidates and has a great record of accommodating persons with disabilities. Contact Lisa Donnelly in Human Resources at or 613-224-5131 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please email your resume and cover letter to
Contact Details:
Scouts Canada
1345 Baseline Road
Ottawa, ON, K2C 0A7

Tel: 613-224-5134
www:   www.scouts.ca

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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