Do you love the outdoors? Are you passionate about youth development? Are you aligned with our mission to help develop well rounded youth, better prepared for success in the world? Do you have experience in implementing or maintaining organizational standards and accreditation programs and think you have what it takes to become our next Operations Manager, Property Accreditation? If you answered yes we want to hear from you!
For more than 100 years, Scouts Canada has brought a world of adventure, outdoor experience, friendship and fun to 17 million Canada youth. We have reinvigorated our program to meet the changing demands of youth and are looking for a self-motivated individual to achieve results and who has the ability to work cooperatively with others to achieve shared goals.
Reporting directly to the Executive Director, Business Services the Operations Manager, Property Accreditation will manage the implementation of Scouts Canada Property Standards and Accreditation Program of Canada.
Specifically, you will be responsible for:
- The implementation of Scouts Canada’s Property Standards
- Maintaining working relationships with Operations Managers Mentor colleagues and other key stakeholders across the organization relative to the Property Standards Program or related Property/Asset Management Processes ensuring understanding of the importance of implementing the standards.
- Building and maintaining strong relationships with key stakeholders at the staff and volunteers at all levels of management.
- Working cooperatively with senior Council management, including Council Property Chairs (where applicable) and Council Key Three teams for all Councils.
- Communicating regularly with property personnel. (staff and volunteers)
- Ensuring key process targets, metrics, reporting and timelines are met.
- Communicating regularly with Council, Area and local property personnel regarding best practices and details around current or upcoming changes to legislation impacting properties.
- Supporting the implementation of short-term, medium and long-range business planning of properties
- Providing guidance around best practices and organizational expectations with regard to both maintenance/operations and capital improvements including facilities and program infrastructure.
- Mentoring and guiding key stakeholders in making required applications to the Ontario Incorporated Body or National Property Committee for relevant transactions.
- Carrying out all aspects of Scouts Canada’s performance management cycle with regard to all direct reports as outlined by Human Resources department and senior management.
Education, Experience & Skills
- Bachelor’s degree or post-secondary education in a related field.
- 5+ years of relevant Property experience; including supervision of teams.
- Experience working with volunteers and volunteer management approaches.
- Broad understanding required of property related standards, including interpretation of complex information.
- Demonstrated ability to work in partnership with and represent Scouts Canada to external agencies, including government
- Experience in implementing or maintaining organizational standards and accreditation programs.
- Demonstrated experience in change management
- Experience with content management systems and/or databases
- Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint)
- Working conditions: high volume electronic and phone communication. Ability to work off site, on the road, frequent with minor discomfort.
- High volume electronic and phone communication.
- Ability to work off site, on the road, frequent with minor discomfort.
- Must be willing to travel as required across Canada
- Must be prepared to work outside of traditional working hours (evenings/weekends)
- You will be connected to an office environment with flexible working hours
- Attendance at National Conferences and functions as required (2-3 times annually)
- The incumbent may be required to conduct onsite visits to camp properties (outdoor/wilderness environments)
- Must possess a valid Driver’s License and provide own vehicle.
- Mileage allowance will be provided, unless rental vehicle is determined to be the most effective means of transportation.
Organizational Core Competencies
- Member Focus – Demonstrates commitment to increasing member satisfaction, assumes responsibility for solving problems, ensures commitments to members are met, solicits organizational and personal performance feedback from members.
- Integrity/Ethics – Deals with others in a straightforward and honest manner, maintains confidentiality and supports company values
- Dependability – Meets commitments, accepts accountability, stays focused under pressure and meets attendance/punctuality requirements
- Teamwork – Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere
- Job knowledge – Understands duties and responsibilities, has necessary job knowledge and technical skills, understands Scouts Canada’s mission/vision and keeps job knowledge current
Job Specific Competencies
- Interpersonal Skills: Excellent interpersonal skills and proven ability to work with all levels of management, staff, volunteers and outside partners.
- Problem Solving: A fact-based approach to problem solving
- Process Management: Detail oriented with the ability to follow procedures and policies while maintaining accuracy
- Self-Motivated/Motivating others: creates a climate in which the individual and people want to do their best, empowering other, shares ownership and visibility.
- Collaborative: Collaborative and cooperative approach
If this role sounds like something you could be interested please email your resume and cover letter along with salary expectations to .
Scouts Canada thanks you for taking the time to consider this position. Please understand that only individuals chosen for an interview will be contacted. For more information about Scouts Canada, please visit our web sites at www.scouts.ca.
Scouts Canada encourages applications from all qualified candidates and has a great record of accommodating persons with disabilities. Contact Lisa Donnelly in Human Resources at or 613-224-5131 if you need accommodation at any stage of the application process or want more information on our accommodation policies.