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Job Details

Job Number:  30136
Chief Programs Officer
Job Posted: Thursday, 6 October 2016
Closing Date: Monday, 7 November 2016
(73 days ago)
Bissell Centre
Region: Edmonton area Type: Full time
Location: Edmonton Salary: (not entered)

Strategy and Planning

  • Participate in a collaborative process involving the board of governors, the management team and front-line staff in the formulation of Bissell Centre’s strategic plan
  • Work with program teams to implement the capital and operating plans which support the strategic plan
  • Oversee existing programs and work to develop new program and service initiatives
  • Work with colleagues to facilitate innovative organizational change initiatives and continual process, program and infrastructure improvements
  • Seek to involve the broader community to develop solutions
  • Ensure that Bissell Centre is strategically positioned to be a high impact player in the not-for-profit sector

Organization and Culture Development

  • Strive to maintain an environment of collaboration and engagement with key stakeholders including; the board of governors, executive team, directors, managers and line staff
  • Provide clear, timely and ongoing communication to all stakeholders
  • Ensure a safe, transparent and equitable working environment for staff

Program Delivery, Development and Management

  • In conjunction with the executive team and program directors, research, propose and implement innovative programs and services aimed at addressing the needs of those impacted by poverty
  • Ensure that Bissell Centre programs and services align with the Mission, Values and Long Term Outcomes of the agency
  • Working with the executive team and program directors, continually evaluate KPI’s and key program outcomes, recommend improvements and implement adjustments to enhance the effectiveness of Bissell Centre programs and services
  • Facilitate continued inter-program coordination and collaboration in order to maximize program outcomes
  • Provide executive oversight and guidance to our programs and services
  • Encourage the ongoing development of a high performing team of program directors, managers and line staff
  • Work with the executive, management and staff to implement and ensure appropriate policies, procedures and safe work practices are in place for the effective operation of Bissell Centre
  • Model the values of Bissell Centre and communicate these principles in a clear and compelling fashion both internally and externally

Fiscal Management

  • Work with the executive team to support the development of timely financial modelling, evaluate financial performance and monitor the social return on investment in order to nimbly respond to program needs
  • Provide executive level oversight of program expenditures
  • Provide executive oversite in the development and implementation of annual program budgets
  • Develop strategies for increasing the financial stability and sustainability of programs and services


  • Oversee the submission of all monthly, quarterly and annual program reports, outputs, KPI’s, program highlights, success stories and quality improvement initiatives
  • Ensure the reporting and communication needs of all funders are being met on a timely basis
  • Attend management and lead team meetings to address organizational issues and collaborate on initiatives
  • Meet with external stakeholders and represent Bissell Centre in a professional manner
  • Assist with fund development activities as appropriate

Education, Skills and Abilities

  • An undergraduate or graduate degree in a relevant field or equivalent combination of education, training, and experience
  • A minimum of 3-5 years of experience in a similar role
  • Individuals who have demonstrated experience working with marginalized populations will be given preference for this opportunity
  • An in-depth knowledge and understanding of Indigenous Peoples, Aboriginal culture and Aboriginal history is a significant asset
  • Experience with the conception, design and build of community based economic development projects coupled with socially minded business practices is desirable
  • Demonstrated competency in business development is a considerable asset
  • Familiarity with issues of poverty, knowledge of Edmonton’s urban core and knowledge of relevant community and government resources is required for the position
How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
If you are passionate about making a difference, please submit your resume via email in confidence
Contact Details:
Tina Young
Bissell Centre
10527-96 Street
Edmonton, AB, T5H 2H6

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