Coordinator, Programs & Services
Lloydminster Chapter, Alberta & NWT Division (Full-time)
Canada has the highest rate of multiple sclerosis in the world, with 100,000 Canadians living with MS. The Multiple Sclerosis Society of Canada is the country’s MS advocate, funding leading research in MS and programs & services that help people live well with the disease.
The Coordinator, Programs and Services position is a dynamic and diverse role in which the incumbent is responsible for providing programs and services to those affected by MS. This includes, but is not limited to: providing advocacy and systems navigation supports and information; educational programming (e.g. events, presentations for persons affected by MS, health professionals, students and the general public); providing resources to volunteer-led Support Groups, supporting community-based MS Wellness, and administering the Quality of Life Grants fund. The coordinator will also be responsible for planning, or supporting volunteers in the implementation of the Chapter’s annual social events. As an active team player, the Coordinator also provides support to the Lloydminster Chapter’s fundraising and awareness-raising events.
The incumbent will be required to complete the screening process including completion of appropriate background checks in compliance with the National Screening Measures Policy.
- Responsible for direct delivery of advocacy and system navigation support in the Lloydminster Chapter’s coverage area to people affected by MS.
- Coordinates and facilitates planned Education sessions for a wide range of audiences
- Provides Community Visits and Home Visits (when appropriate) to support people living with MS.
- Provides direct advocacy support and information to clients, through telephone, in person, home, and group settings
- Supervises and supports volunteers in conjunction with self-help, friendly visitation and support groups.
- Evaluates needs and gaps for community support groups within the Lloydminster Chapter boundaries.
- Leads support of all recreation, youth, social, and exercise activities within the Lloydminster Chapter.
- Builds partnerships with community-based wellness facilities and provides information and education
- Provides direct support to the Chapter Manager for all Lloydminster fund development activities, including but not limited to: providing administrative support, volunteer recruitment & training and logistical support to the Jayman BUILT MS Walk and other fundraising and awareness events
- Distributes, accepts and reviews Quality of Life grant applications, speaks to clients in person and on the phone in regards to the program, speaks to family members, vendors and health professionals that are authorized by the client as part of the application process.
- Oversees the Chapter’s Quality of Life Grants Budget, with support and additional oversight from the Lloydminster Chapter Manager.
- Develops and continually grows relationships with community partners to build a repository of community-based services available to support people affected by MS, and refers individuals to those resources as appropriate.
- Utilizes the PS CRM (database) on an ongoing basis to document all interactions with clients
- Provides general reception duties for the Lloydminster Chapter office
- A University Degree or a College Diploma in a related field (social sciences or health related disciplines) with at least 2 years’ experience working with people who have a chronic illness or a physical disability or the equivalent education and experience.
- Knowledge of multiple sclerosis and related issues affecting persons affected with multiple sclerosis would be an asset.
- A valid Class 5 Drivers License with daily access to a vehicle is required.
- Current First Aid and CPR are also required.
- Experience working on fundraising events with the ability to plan and coordinate various levels of events and activities.
- Understanding of disability and/or chronic illness with a strong interest in advocacy work.
- Established research abilities and strong proficiency in problem-solving.
- Strong oral and interpersonal skills with the ability to communicate effectively- written & verbal
- Ability to coordinate community support groups independently.
- Ability to deal sensitively and appropriately with a variety of people, both in person and through a variety of other mediums.
- Excellent computer skills with proficiency using MS Office (Word, Excel, Outlook, Powerpoint) and familiarity with social media platforms, including Facebook.
- Ability to work effectively with Chapter volunteers and as part of the Chapter staff team.
- Travel within the Lloydminster Chapter’s boundaries, as well as infrequent travel to Edmonton for development opportunities, is required.
- This position requires some evening and weekend work; flexible hours and overtime are to be discussed with the direct supervisor.
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We are working on a world free of MS, where improving people’s quality of life is a part of our everyday life.
Please note: applicants must state salary expectations in order to be considered.
The MS Society has a bold vision for the future. We have a team of dedicated professionals who share a common goal to end MS and to improve the lives of those affected by MS. We strive to be an employer of choice and provide a working environment that values diversity, team work, and professional development.
The MS Society of Canada embraces diversity and encourages all qualified applicants to apply. We appreciate your interest and will contact you if a meeting is required. More information about the MS Society is available at www.mssociety.ca
If you are passionate about our mission, we invite your expression of interest and resume submission, including salary expectations, to:
Northern Regional Director
Multiple Sclerosis Society of Canada
This posting will close on October 28, 2016