The John Howard Society of the Lower Mainland of BC promotes a safe and peaceful community through effective, humane criminal and social justice programs. Our vision is "Improving Lives, One Person at a Time."
The John Howard Society of the Lower Mainland of BC (JHSLM) is seeking casual Community Living Residence Workers. The Residence Worker provides casework support to residents with developmental disabilities, concurrent disorders, substance misuse, spectrum disorders and/or criminal justice involvement under the care of Community Living British Columbia. The worker will assist in enhancing individual's quality of life, ensuring the safe and orderly operation of the facility, and maintaining the goals of the counseling and/or rehabilitative programs. The successful candidate will be self-motivated, outgoing, and caring, and have the ability to work a variety of shifts surrounding the needs of the persons they support. The candidate must be familiar with working in a 24 hour residential facility in a unionized environment, and will understand the importance of working within an agency that is accredited by the Commission on Accreditation of Rehabilitation Facilities. Specific skills supporting clients with concurrent disorders, substance misuse, and spectrum disorders will be an asset.
- Interviews clients to prepare care plans and background information for which confidentiality is required.
- Under the general guidance of the Residence Manager, assumes a primary or key worker role with assigned resident(s).
- Provides input to the Residence Manager and/or other staff with regard to the development of appropriate care plans to achieve the resident’s objectives.
- Be cognizant of, and work towards the implementation of the care plan established for each resident.
- Meets with each resident on a routine basis to discuss progress and plan future interventions.
- Assists the Residence Manager and/or other staff in the identification of potential problems and reports any difficulties.
- When assigned, participates in social, recreational, employment, educational and other programs as appropriate to assist the resident’s case/care plan.
- Contributes to the evaluation of the resident’s progress and makes both written and oral reports to be available to the remainder of the staff team.
- Maintains client files including statement of goals, case/care plans, summaries, case notes, reviews and closing reports.
- Develops and maintains an in-house resource area containing current information/brochures of programs and services which are available to residents.
- Ensures residents are in compliance with the terms of their residency and are aware of the rules of the facility.
- Acts as an on-site advocate for each resident.
- Provides emotional support and feedback to residents and their families.
- As appropriate, supports residents towards integration and normal functioning within the community.
- Acts as a positive role model for clients, providing life skills training and behaviour management as appropriate.
- Dispenses and ensures the taking of medications as required.
- As necessary, provides transportation and assists residents to attend appointments.
- With other residence staff plans, develops and delivers in-house programs to address the needs of the residents.
- Works with volunteers to support and enhance the goals of the residence programs.
- Identifies social, economic, recreational, employment and educational services in the community that will meet the needs of the client.
- Maintains effective liaison with other agencies, professionals, government officials and the community in order to contribute to the success of the case/care plan of the resident.
- Supervises the activities of the residence, its residents and volunteers, while on shift including maintaining case notes and the logbook.
- Along with the other residence staff, monitors and ensures effective operation of the facility including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory and food services.
- Provides input into meal scheduling and preparation, including food inventory.
- Ensures the security of the residence.
- As assigned, be responsible for developing, implementing and maintaining housekeeping areas and the upkeep of the facility both inside and outside by involving the residents in this process when deemed appropriate.
- As assigned, be responsible for the weekly grocery shopping for the residence by involving the residents in this process.
- As assigned, assist with the details of the operation of the facility, including but not limited to administrative support.
- As assigned, organize and oversee the preparation of meals by involving the residents in this process.
- As necessary, accepts responsibility of being on-call and carrying the residence pager.
- As required, will accompany residents to appointments and community outings, following the restrictions imposed by the courts/review panels.
- Participates in staff and resident/staff meetings.
- Assists with the orientation and training of new staff and volunteers.
- Other duties may be assigned from time to time.
Diploma or Certificate with one year related experience in the appropriate field and demonstrate a clear ability to respond well in crisis situations. Experience in an applicable setting and be able to satisfy the requirements of the residence contractor in regard to previous criminality as deemed necessary. Demonstrate a good working knowledge of the technical details important to functioning group residences. Must have a First Aid/CPR within the last year, a valid driver’s license and access to a reliable vehicle. Other employment requirements include: MANDT training, Code of Ethics and Oath of Confidentiality.
Other Qualifications and Abilities
Planning and organizing, interpersonal skills, communication skills, analyzing and judgment ability, physical capability, ability to function independently, initiative/independence, honesty, team orientation, stress tolerance, a working knowledge of Microsoft Word and Excel, acceptance of working conditions and job specific knowledge along with good written and verbal skills.
Please submit a detailed cover letter and resume to with the subject line “Casual Community Living Residence Worker.” The John Howard Society of the Lower Mainland of BC thanks all applicants for their interest in this opportunity. Please note that only shortlisted applicants, who have clearly articulated having met the essential qualifications, skills, and abilities in their application package will be contacted for an interview.