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Job Number:  32711
Client Service Coordinator
Job Posted: Wednesday, 8 February 2017
Closing Date: Wednesday, 31 May 2017
(in 2 days)
Carefirst Seniors and Community Services Association
Region: Toronto Metro area Type: Full time
Location: Various Salary: (not entered)

Carefirst Seniors & Community Services Association is a non-profit charitable community services agency established since 1976. Our spectrum of services has grown from the delivery of Chinese meals-on-wheels service to a full range of community support services, covering the whole Greater Toronto Area, and the York Region.

 

With a staff of 500 members (including full-time and part-time staff) and the help of a pool of 1,200 active volunteers, we serve 6,500 clients a year, including seniors and physically disabled; 1,500 of whom are "home-bound" and frail.

 

We are currently seeking a Client Service Coordinator to join our Assisted Living team.

 

Responsibilities:

  • Conduct eligibility and service needs assessments for in-home services
  • Develop, initiate and coordinate individualized care plans for eligible clients and provide ongoing resource management and discharge planning as appropriate
  • Provide client-centred care through ongoing case management
  • Dispatch and schedule workers to provide in home services; communicate effectively with clients and/or their families if a scheduling conflict arises
  • Provide supervision of Personal Support Workers, including performance management and field support
  • Respond to all inquiries and customer emergencies after hours or on weekends, per shift schedule
  • Support client and caregiver advocacy; provide information and referrals to other Carefirst services or external community resources as required

 

Requirements:

  • post-secondary Diploma or Degree in Social Work and 1 to 2 years’ experience in a community-based organization working with seniors
  • Outstanding assessment skills with good judgment in understanding clients’ needs
  • Excellent organizational, interpersonal, and communication skills
  • Available to do scheduled shift work (after hours and/or on weekends)
  • Proficient computer skills; knowledge of Microsoft Office, InterRAI Cha and CIMS is an asset
  • Willingness to learn, client-focussed, team player
  • Fluent in English, and a second language commonly used by our clients such as Cantonese or Mandarin
  • A valid vulnerable sector police check completed within one year

 

───────────────────────────────────────────────────────

We are committed to an environment that is barrier free. If you require

accommodation during the hiring process, please inform us in advance

to arrange a reasonable and appropriate accommodation.

 

While we thank all candidates for their interest, only those selected for an

interview will be contacted.

───────────────────────────────────────────────────────

 

Please send your cover letter and résumé to:

 

The Hiring Committee, Carefirst Seniors & Community Services Association

300 Silver Star Blvd | Scarborough | ON | M1V 0G2

Email:

Fax: (416) 502-2382

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please submit your cover letter and résumé to
Contact Details:
Carefirst HR
Carefirst Seniors and Community Services Association
300 Silver Star Blvd
Scarborough, ON, M1V 0G2

Tel: 416-502-2323
Fax: 416-502-2382
E-mail:
www:   carefirstseniors.com


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