(not logged in)

Hide nav pane
books & more

Job Details

Job Number:  32711
Client Service Coordinator
Job Posted: Wednesday, 8 February 2017
Closing Date: Wednesday, 31 May 2017
(52 days ago)
Carefirst Seniors and Community Services Association
Region: Toronto Metro area Type: Full time
Location: Various Salary: (not entered)

Carefirst Seniors & Community Services Association is a non-profit charitable community services agency established since 1976. Our spectrum of services has grown from the delivery of Chinese meals-on-wheels service to a full range of community support services, covering the whole Greater Toronto Area, and the York Region.


With a staff of 500 members (including full-time and part-time staff) and the help of a pool of 1,200 active volunteers, we serve 6,500 clients a year, including seniors and physically disabled; 1,500 of whom are "home-bound" and frail.


We are currently seeking a Client Service Coordinator to join our Assisted Living team.



  • Conduct eligibility and service needs assessments for in-home services
  • Develop, initiate and coordinate individualized care plans for eligible clients and provide ongoing resource management and discharge planning as appropriate
  • Provide client-centred care through ongoing case management
  • Dispatch and schedule workers to provide in home services; communicate effectively with clients and/or their families if a scheduling conflict arises
  • Provide supervision of Personal Support Workers, including performance management and field support
  • Respond to all inquiries and customer emergencies after hours or on weekends, per shift schedule
  • Support client and caregiver advocacy; provide information and referrals to other Carefirst services or external community resources as required



  • post-secondary Diploma or Degree in Social Work and 1 to 2 years’ experience in a community-based organization working with seniors
  • Outstanding assessment skills with good judgment in understanding clients’ needs
  • Excellent organizational, interpersonal, and communication skills
  • Available to do scheduled shift work (after hours and/or on weekends)
  • Proficient computer skills; knowledge of Microsoft Office, InterRAI Cha and CIMS is an asset
  • Willingness to learn, client-focussed, team player
  • Fluent in English, and a second language commonly used by our clients such as Cantonese or Mandarin
  • A valid vulnerable sector police check completed within one year



We are committed to an environment that is barrier free. If you require

accommodation during the hiring process, please inform us in advance

to arrange a reasonable and appropriate accommodation.


While we thank all candidates for their interest, only those selected for an

interview will be contacted.



Please send your cover letter and résumé to:


The Hiring Committee, Carefirst Seniors & Community Services Association

300 Silver Star Blvd | Scarborough | ON | M1V 0G2


Fax: (416) 502-2382

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please submit your cover letter and résumé to
Contact Details:
Carefirst HR
Carefirst Seniors and Community Services Association
300 Silver Star Blvd
Scarborough, ON, M1V 0G2

Tel: 416-502-2323
Fax: 416-502-2382
www:   carefirstseniors.com

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Home Skip to content Skip to navigation Contact us Access keys Hide Left Pane Find a job Post a job Find service provider