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Job Number:  34380
WE Store Manager, Rideau Centre (Ottawa)
Job Posted: Thursday, 20 April 2017
Closing Date: Monday, 12 June 2017
(40 days ago)
ME to WE
Region: Ottawa area Type: Full time
Location: Toronto Salary: (not entered)

WE is a movement that brings people together and gives them the tools to change the world. Our vision is to shift the world from “ME” to “WE.” Our mission is to empower all people to change the world, locally and globally, achieving transformative outcomes for themselves and others.
ME to WE is seeking a Manager to oversee the Ottawa Rideau Centre WE Store.  The candidate would be responsible for driving significant growth across Bricks and Mortar retail, a temporary retail pop-up shop. Reporting to the Director of Retail, the Manager will be responsible for aligning with the Direct Sales Team for growth in the retail sales channel.  Beyond the management of the store, the ideal candidate is someone who thinks creatively and is interested in contributing their sales expertise to every project while working closely and collaborating with the Marketing and Operations Teams.
This individual must be passionate and committed to the core beliefs of the organization—the WE.org Philosophy.
 Your Impacts:
Budgeting & Forecasting 

  • Responsible for driving growth in retail channel, in collaboration with the Director of retail and the operations team.
  • Execute on target revenue goals at store level.
  • Set and measure KPIs at store level.
  • Provide forecast and budget summary roll-ups (weekly, monthly, quarterly and year-end) to the Director of retail.
  • Analyze and oversee costs
    • Payroll percentage analysis
    • In-store promotions

Product, Planning, & Merchandising

  • Oversee product and sales strategies at store level, working closely with the Director of retail and the Operations team.
    • Top-performer product plans
    • Newness forecasting
    • Sell-through opportunities outside of trends
    • Seasonal forecasting and tracking (marketing collateral, promotions, testing)
  • Work collaboratively with the Manager of Toronto Eaton Centre (TEC) and Marketing & Communication, and Digital Media teams to execute a marketing, content and communication plan that will support new product launches, events, partnership activations, programs and sales strategies in the store.
  • Work collaboratively with the Director of Retail and the Manager of the TEC  to create a quarterly promotions calendar with strategy to support sales goals
  • Annual planning with Director in order to drive strategy, yearly revenue targets, promotions, events, and campaigns.
  • Responsible for visual merchandising flips (Sourcing, buying, setting up) and maintaining merchandising standards. Support from the TEC Manager and Product Development team

Operations & Administration

  • Deliver reports on weekly, monthly, quarterly analysis (sales, top sellers, promotions, payroll, events, and campaigns) to different stakeholders.
  • Reports to Director and CEO on events and campaigns.
  • Manages store profit and loss at store level.
  • Responsible for scheduling staff hours and processing payroll.
  • Responsible for hiring, training new part-time staff.
  • Delivering outstanding customer service and experiences.
  • Working with the Operations team to reconcile sales in Inventory Management system.  
  • Monitor inventory, product sales, and general supplies – reordering when necessary and reordering proactively
  • Communicate effectively with warehouse team to replenish stock


  • Plan and execute in-store events that will help to bring brand awareness and create revenue for the store.  In collaboration with the Director of Retail, Manager of TEC and Marketing & Digital team.

Leadership & Performance Management

  • Provide guidance and hands-on leadership with Rideau store team (Full time and Part time)
  • Drives Channel performance and holds the team accountable to revenue goals and Key Performance Indicators (KPIs)
  • Manage and re-organize team priorities to ensure alignment with organization-wide priorities
  • Continuously work to improve and upgrade the existing skill set of the team (brand knowledge, product knowledge etc.)
  • Create staff schedule on a bi-weekly basis
  • Assist to hire part-time staff
  • Administer performance reviews
  • Provide consistent informal and formal training around product knowledge and all potential areas of customer engagement with Me to We Artisans, Products and Events
  • Act as an ambassador for all areas of the organization, and ensure staff are up to date on key messaging and new organizational priorities
  • Ensure the team meets targeted sales goals & foot traffic to conversation ratios
  • Create an environment of consistency, reliability, and accountability
  • Role model of superior customer service
  • Set agenda with Director of Retail and lead store staff bi-weekly meetings

What you bring:

  • Post-Secondary Degree, Bachelor’s Degree
  • Knowledge of retail industry and marketing process
  • Experienced strategic thinker with a track-record in both strategic planning and tactical execution
  • Critical thinking: being curious, questioning assumptions, seeing opportunity where others don’t, managing ambiguity
  • Working in a fast paced environment where change is constant and rapid decision making.
  • Outstanding work ethic and proven ability to take initiative and remain organized and solution driven
  • Positive attitude, high energy, flexible and enthusiastic
  • Demonstrated ability to work well both independently and within a team setting as a leader on strategic initiatives
  • Strong organizational skills and the ability to manage multiple responsibilities within tight deadlines
  • Thrives in an extremely fast-paced, dynamic, agile working environment
  • Passion for creating a collaborative team environment
  • Must be proficient at analyzing data, building reporting and making strategic recommendations based on data and trends
  • Results driven, takes initiative, thinks critically and a creative problem-solver
  • Exceptional verbal and written communication and interpersonal skills
  • Strong interpersonal and conflict management skills required
  • Be able to work evenings, weekends and holidays as needed.
  • Microsoft Office: Outlook, Word, excel, PowerPoint
  • French language skills is an asset.

What makes us unique…
Social entrepreneurs Marc Kielburger and Craig Kielburger co-founded WE and WE Charity (formerly Free The Children) 20 years ago and have grown it into a family of organizations, including WE Day and ME to WE. WE Charity was among the first organizations in Canada to turn philanthropy on its head by creating a legally distinct social enterprise, ME to WE. Through the social enterprise, 50% of the profits support WE Charity, while the rest is reinvested in the social enterprise.
We are an equal opportunity employer committed to diversity and welcomes all interested parties to apply. Accommodations are available on request for candidates taking part in all aspects of the selection process. We sincerely thank all those who apply, however only those considered for an interview will be contacted.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
PLEASE APPLY AT: https://www.metowe.com/about-us/careers/?ccmsPage=1&itemid=9197774&cc=apply
Contact Details:
M5A 2L2
Toronto, ON, M5A 2L2
www:   www.metowe.com/about-us/careers/?ccmsPage=1&itemid=9197774

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