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Job Number:  34406
Senior Performance Manager, Western Canada
Job Posted: Friday, 21 April 2017
Closing Date: Sunday, 25 June 2017
(30 days ago)
Region: Vancouver & Lower Mainland Type: Full time
Location: Toronto Salary: (not entered)

WE is a movement that brings people together and gives them the tools to change the world. Our vision is to shift the world from “me” to “we.” Our mission is to empower all people to change the world, locally and globally, achieving transformative outcomes for themselves and others.
WE seeks a Senior Performance Manager to join our Western Canada office in Vancouver, British Columbia. The Senior Manager of Performance will ensure the success of WE Schools program implementation, fundraising targets through performance training as well as support the Market Directors to ensure attainment of the organizational priorities and strategic imperatives.

This individual must be passionate and committed to the core beliefs of the organization—the WE.org Philosophy.

Your Impacts:

Performance Management

  • Monitoring WE Schools program KPI’s and providing ongoing coaching to WE Schools Program Managers in working toward their weekly, monthly and annual plan targets
  • Responsible for monitoring progress and quality of projects using organizational best practices and ensuring a customer focused experience
  • Assisting Program Managers with development of individualized communication plans for their portfolio
  • Development of standardized reporting processes and project management techniques
  • Collaborate with Market Directors on projects and identify the most effective training measures to improve outcomes
  • Provide expertise, guidance and coaching to Program Managers for both long term and short term objectives
  • Maintains understanding of US and Canadian market trends and recommends appropriate actions in program training and implementation
  • Work with central teams in headquarters to ensure best practices and coaching is being provided as well as up to date information for campaign operations and objectives
  • Ensure that you have a robust knowledge and expertise of WE Villages international development projects within the eight countries where communities are served

Onboarding and Training

  • Working with Pacific Coast and Western Canada team to create a regional onboarding program
  • Implementing regional onboarding program to ensure all new staff successfully transition into new roles
  • Ensure onboarding and training plan establishes a consistent baseline knowledge of WE and the WE Schools program, along with how to leverage technology systems (Salesforce) and best practices across markets
  • Monitor use of program database (Salesforce) to ensure consistent and accurate data

Quality and Assurance

  • Ensure key messaging of WE and WE Schools is consistent and accurately portrayed by the team
  • Monitor and provide coaching on prospecting, cold calls and stewardship for program stakeholders
  • In collaboration with the Market Director, support staff in developing fundraising and growth plans for their individual program portfolios

Outreach Speaker Performance Training

  • In collaboration with Outreach Program Director, develop strategies to drive retention and loyalty among schools and educators
  • Provide performance evaluation and coaching to ensure quality and consistency of speech delivery across markets
  • Establish consistent reporting and booking methods when speakers are on tour

What you bring:

  • 5+ years of professional experience or strong background in fundraising and/or sales as well as people management and training
  • Must possess a Bachelor’s Degree and or equivalent experience
  • Experience working with schools and/or school administrative bodies and/or youth required
  • Excellent organizational and inter-personal skills
  • Excellent writing skills, with experience writing strategic plans, program reports and proposals
  • Ability to work with Regional Director and Market Director to carry out vision and objectives
  • Demonstrated experience and/or ability to deliver several programs, happening simultaneously
  • Highly self-motivated, independent and strategic thinker
  • Demonstrated flexibility and initiative, particularly when faced with challenges
  • Ability to time-manage and multi-task in a demanding and fast-paced work environment
  • Proficient use of MS Office programs and strong database knowledge (preferably Salesforce)
  • Facilitation experience
  • Willingness to travel periodically for work
  • Must possess a valid driver’s license and passport

What makes us unique…

Social entrepreneurs Marc Kielburger and Craig Kielburger co-founded WE and WE Charity (formerly Free The Children) 20 years ago and have grown it into a family of organizations, including WE Day and ME to WE. WE Charity was among the first organizations in Canada to turn philanthropy on its head by creating a legally distinct social enterprise, ME to WE. Through the social enterprise, 50% of the profits support WE Charity, while the rest is reinvested in the social enterprise.
We are an equal opportunity employer committed to diversity and welcomes all interested parties to apply. Accommodations are available on request for candidates taking part in all aspects of the selection process. We sincerely thank all those who apply, however only those considered for an interview will be contacted.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
PLEASE APPLY AT: https://www.we.org/about-we-charity/careers/careers-job-postings/?ccmsPage=3&itemid=9191987&cc=apply
Contact Details:
M5A 2L2
Toronto, ON, M5A 2L2
www:   www.we.org/about-we-charity/careers/careers-job-postings/?ccmsPage=3&itemid=9191987

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Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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