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Job Details

Job Number:  34766
City Wide Street Outreach Housing Locator
Job Posted: Friday, 5 May 2017
Closing Date: Monday, 22 May 2017
(61 days ago)
Boyle Street Community Services
Region: Edmonton area Type: Full time
Location: Edmonton Salary: $41,593.50- $48,925.50/year

Job Purpose: To assist individuals throughout Edmonton (including in the river valley/parkland areas) to make the transition from life on the street/river valley to a more stable lifestyle, while increasing understanding among community stakeholders about the target population and challenges faced by homeless populations.


The Housing Outreach Worker (HOW) is responsible for engaging with unsheltered individuals dealing with homelessness, and providing support services to assist in housing placement. This includes screening potential candidates for appropriate housing programs, overseeing/ conducting the application process, conducting housing searches, placement into housing, and ensuring transition to a Housing First team or other appropriate housing provider so that the individual can remain housed.


Hours of work Monday-Friday 7:00 am to 3:30 pm.



  • Work closely as part of the City Wide Street Outreach team to identify and connect with homeless individuals that require housing assistance. This will require daily time on the street and/or parks getting to know individuals, and accurately understand their needs.
  • Meet with individuals in order to determine the most appropriate housing response for each individual’s unique situation.
  • Provide resources and referrals to individuals or families that assist with problem solving and address immediate needs, including crisis intervention.
  • Connect with and be a liaison for the various helping agencies such as food, shelter, housing, employment, mental health, legal aid, police services, transportation, etc.
  • Establish professional working relationships with funded agency Housing First Teams as well as other housing providers across a range of housing options.
  • Work collaboratively with various housing providers to ensure positive outcomes for the individuals being housed.
  • Conduct housing searches and build inventory lists of available housing units for candidates. Liaise with property managers, landlords, realtors to identify and secure vacant properties for client placement.
  • Assertively engage with clients to secure housing including unit rental, damage deposits, and securing income assistance.
  • Once individuals are housed, facilitate community integration for the individual by assisting them to access resources and activities.
  • Advocate for individuals when necessary.
  • Identify and document services and service gaps in the housing spectrum.


Education: Degree or equivalent in social services or related field. Candidates without a degree but who have some post-secondary education or relevant and related experience and interest in the field of work will also be considered


Skills, Abilities and Attitudes:

  • Ability to solve problems for clients quickly, creatively and ethically
  • Proven ability to work in a respectful and client-centered manner
  • Understands how to use de-escalation techniques
  • Able to communicate effectively and have excellent written and oral communication skills.
  • Demonstrates commitment and innovation in their work
  • Great attention to detail and excellent organizational skills and ability to multi-task
  • Works with initiative, commitment and enthusiasm; physically fit
  • Good working knowledge of Microsoft Office (Word, Excel, Outlook, Access, Power Point)
  • Able to compile up to date housing statistics of the program and complete quarterly reports on Housing Locator’s Work
  • Familiar with entering data into databases, such as the Efforts to Outcomes system

Experience and Knowledge

  • Ability to develop skills in case planning
  • Willingness to network with a range of partners and stakeholders
  • Willingness to work at all levels across teams and/or departments within an organization
  • Some knowledge and understanding of poverty-related issues, trends and services, particularly within, but not limited to the urban Aboriginal population


  • Local travel on behalf of clients and the agency is required; must have a valid class 5 license, reliable vehicle and clean driver’s abstract
  • Criminal record and Child and Youth Information Systems checks are required

This unique position requires team members to walk long distances on rugged terrain, carrying bags with supplies that weigh between 20-25 lbs in all weather conditions.


Boyle Street Community Services values diversity and welcomes applications from First Nations, Métis and Inuit, racialized, disabled and LGBTTQQIA communities.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please submit a cover letter and resume. Please include Street Outreach Housing Locator in the Subject Line of the email.
Contact Details:
Violet Poon
Edmonton Human Resources Cluster

www:   boylestreet.org/

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