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Job Details

Job Number:  34894
Program Assistant/ Receptionist Family Centre
Job Posted: Wednesday, 10 May 2017
Closing Date: Wednesday, 24 May 2017
(59 days ago)
Region: Vancouver & Lower Mainland Type: Full time
Location: Burnaby Salary: $ 15.91- based on experience


Program Assistant/Receptionist



Family and Settlement Services



Under the direction of the Manger and/or Senior Manager, the Program Assistant/Receptionist supports the Family Centre programs and staff by providing effective, timely delivery of secretarial and clerical support. The Program Assistant/Receptionist assists in the collection and monitoring of qualitative data required for program reports and statistics. The Program Assistant/Receptionist is instrumental in creating a welcoming environment and reaches out to support refugee families, who are in the process of integrating into the local community. The Program Assistant/Receptionist works in cooperation with program staff and community partners to keep the Family Centre programming accessible and comfortable to eligible clients.  He/she demonstrates a strong understanding towards cultural sensitivity and settlement challenges.


  • Excellent knowledge of office procedures, equipment and software applications (word processing, spreadsheet, database and desktop publishing)
  • Knowledge of and experience with issues facing refugees; some knowledge and understanding of early child development issues and relevant community resources
  • Demonstrated ability to complete assigned tasks and to contribute effectively as a team player
  • High School completion and a suitable combination of courses in Office Systems/Technology and Computer Studies
  • Strong computer skills. A strong knowledge of Microsoft office suite (Word, Excel…), internet research skills as well as knowledge of basic office procedures, equipment and software applications
  • Typing speed at least 45wpm
  • Strong interpersonal skills for dealing effectively with a diverse public which includes a multicultural clientele and staff of other community agencies
  • 1-2 years in dealing with reception, secretarial and office procedures. Reception experience is essential – pleasant, tactful telephone manner and excellent customer service skills. At least one year of working experience in a client-oriented position, or related field, assisting immigrants and refugees
  • Highly organized, versatile, flexible and innovative, able to work independently, with a team and with multiple partners
  • Office Systems/Technology Certificate


  • Experience working with individuals from diverse cultural backgrounds
  • Fluency in a second language is an asset



Current and satisfactory Criminal Record Check




Monday-Friday, 35 hrs per week



$ 15.91 and will commensurate with experience


RESUMES TO:       


Attn: Sara Cameron, Senior Manager, at

Please reference “Program Assistant/Receptionist” in the subject line of your application (resume and cover letter via email).  No telephone calls please.



May 24th, 2017 by 5 pm


NOTE: Only those selected for an interview will be contacted.


Posting Date:


May 10th, 2017



How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Attn: Sara Cameron, Senior Manager, at

Please reference “Program Assistant/Receptionist” in the subject line of your application (resume and cover letter via email). No telephone calls please.
Contact Details:
Erin Chen
1720 Grant Street
Vancouver, BC, V5L 2Y7

Tel: (604) 254-9626
www:   www.mosaicbc.org/

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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