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Job Number:  34894
Program Assistant/ Receptionist Family Centre
Job Posted: Wednesday, 10 May 2017
Closing Date: Wednesday, 24 May 2017
(3 days ago)
MOSAIC
Region: Vancouver & Lower Mainland Type: Full time
Location: Burnaby Salary: $ 15.91- based on experience

POSITION:  

Program Assistant/Receptionist

 

DEPARTMENT:

Family and Settlement Services

 

POSITION FUNCTION:

Under the direction of the Manger and/or Senior Manager, the Program Assistant/Receptionist supports the Family Centre programs and staff by providing effective, timely delivery of secretarial and clerical support. The Program Assistant/Receptionist assists in the collection and monitoring of qualitative data required for program reports and statistics. The Program Assistant/Receptionist is instrumental in creating a welcoming environment and reaches out to support refugee families, who are in the process of integrating into the local community. The Program Assistant/Receptionist works in cooperation with program staff and community partners to keep the Family Centre programming accessible and comfortable to eligible clients.  He/she demonstrates a strong understanding towards cultural sensitivity and settlement challenges.

QUALIFICATIONS:

  • Excellent knowledge of office procedures, equipment and software applications (word processing, spreadsheet, database and desktop publishing)
  • Knowledge of and experience with issues facing refugees; some knowledge and understanding of early child development issues and relevant community resources
  • Demonstrated ability to complete assigned tasks and to contribute effectively as a team player
  • High School completion and a suitable combination of courses in Office Systems/Technology and Computer Studies
  • Strong computer skills. A strong knowledge of Microsoft office suite (Word, Excel…), internet research skills as well as knowledge of basic office procedures, equipment and software applications
  • Typing speed at least 45wpm
  • Strong interpersonal skills for dealing effectively with a diverse public which includes a multicultural clientele and staff of other community agencies
  • 1-2 years in dealing with reception, secretarial and office procedures. Reception experience is essential – pleasant, tactful telephone manner and excellent customer service skills. At least one year of working experience in a client-oriented position, or related field, assisting immigrants and refugees
  • Highly organized, versatile, flexible and innovative, able to work independently, with a team and with multiple partners
  • Office Systems/Technology Certificate

DESIRABLE QUALIFICATIONS:

  • Experience working with individuals from diverse cultural backgrounds
  • Fluency in a second language is an asset

OTHER REQUIREMENTS:

 

Current and satisfactory Criminal Record Check

 

 

HOURS:

Monday-Friday, 35 hrs per week

 

STARTING PAY:

$ 15.91 and will commensurate with experience

 

RESUMES TO:       

MOSAIC

Attn: Sara Cameron, Senior Manager, at

Please reference “Program Assistant/Receptionist” in the subject line of your application (resume and cover letter via email).  No telephone calls please.

 

DEADLINE:

May 24th, 2017 by 5 pm

 

NOTE: Only those selected for an interview will be contacted.

 

Posting Date:

 

May 10th, 2017

 

 

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
RESUMES TO: MOSAIC
Attn: Sara Cameron, Senior Manager, at

Please reference “Program Assistant/Receptionist” in the subject line of your application (resume and cover letter via email). No telephone calls please.
Contact Details:
Erin Chen
MOSAIC
1720 Grant Street
Vancouver, BC, V5L 2Y7

Tel: (604) 254-9626
E-mail:
www:   www.mosaicbc.org/


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