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Job Number:  35070
Volunteer Services Coordinator
Job Posted: Wednesday, 17 May 2017
Closing Date: Monday, 19 June 2017
(36 days ago)
The Mustard Seed
Region: Central Alberta Type: Part time
Location: Red Deer Salary: (not entered)

The Mustard Seed’s Mission is to build hope and wellbeing for our most vulnerable citizens through Jesus’ love.




The Volunteer Services Coordinator will play a vital role in the overall volunteer experience at The Mustard Seed Red Deer. This staff will be the key person overseeing the daily administrative duties of the department. The ideal candidate is a positive, friendly person with proven customer service and professional administrative skills. This candidate must have a desire to serve our volunteers, guests, support staff and build community among our most vulnerable citizens. The coordinator will put their excellent customer service skills to work each meal night as they host and welcome each volunteer. The Mustard Seed provides an opportunity for people from the community to volunteer and serve some of their most vulnerable neighbors and ensuring that this experience is an excellent and valuable use of their time should be the utmost concern with the Volunteer Services Coordinator.



  • Overseeing the intake of volunteers including telephone interviews, background screening, training, and placement;
  • Host and oversee the volunteer experience on meal days: Mon, Wed & Fri (subject to change)
  • Liaison with Program staff to create new long-term opportunities and to streamline existing volunteer workflows;
  • Oversee volunteer protocol and relations;
  • Create and maintain relationships with established church, corporate and family volunteers – maintain meal sponsor relationships by ensuring kitchen staff is coordinating proper meal orders;
  • Maintain systems and procedures for volunteer appreciation, development and training;
  • Responding to volunteer inquiries via email and phone;
  • Providing volunteers and staff with essential information regarding day to day program information;
  • Guide and support staff in their supervision, evaluation and recognition of volunteers;
  • Consistent improvement of volunteer processes including recruitment, engagement, and retention;
  • Daily maintenance of the volunteer database;
  • Other administrative duties as assigned   


  • A passion to be part of ending homelessness in Alberta
  • University Degree or equivalent work experience in a relevant field would be an asset (i.e. Human Resources, Administration, Volunteer Management, Customer Service, etc.)
  • Strong competency with computers, data management systems and experience in Microsoft Outlook and other Microsoft Office programs
  • Previous experience working with volunteers
  • Enjoy working in a fast-paced role that involves multi-tasking and managing a diverse workload
  • Self-motivated and able to work independently
  • Excellent problem-solving skills
  • Strong skill in written and verbal communication
  • Excellent administration, time management and organizational skills
  • Previous experience working with a marginalized population, particularly the homeless considered an asset
  • Access to own vehicle and clear driver abstract for TMS driving permissions


  • Permanent Part-Time – 24 Hours weekly. Time to be determined.
  • This role will have significant people interaction, both with staff and volunteers, but will also involve considerable administrative work
  • Employment Security Check is required
  • As The Mustard Seed is a Christian ministry, we require our employees to be in agreement and to sign our statement of faith
  • The Mustard Seed embraces the concept of employment equity, which includes fair representation, anti-discrimination and reasonable accommodation.
  • Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer

Start date: Immediate


This position will remain open until a suitable candidate is found.


Please email cover letter and resume to specifying Position Title and Location in the subject line.


The Mustard Seed offers a competitive compensation package including 100% employer paid extended health and dental benefits for staff and dependents, matching RRSP after one year of service, and flex days for Permanent Full Time Staff


Privacy Policy: The Mustard Seed follows the principles of privacy therefore the privacy policy will be adhered to. We thank all candidates for their interest, however, only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please email cover letter and resume to specifying Position Title and Location in the subject line.
Contact Details:
Human Resources
The Mustard Seed
102 11 Ave SE
Calgary, AB, T2G 0X5

Tel: 403-269-1319
www:   theseed.ca

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Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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