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Job Number:  35094
Manager, Resource Centre
Job Posted: Wednesday, 17 May 2017
Closing Date: Friday, 16 June 2017
(39 days ago)
MPA Society
Region: Vancouver & Lower Mainland Type: Full time
Location: Vancouver Salary: (not entered)

Manager, Resource Centre, Vancouver (Full time position)



UNION: Excluded

REPORTS TO: Operations Director


All candidates subject to a criminal record search



The Manager is responsible for the daily operations of Resource Centre programs and services. In collaboration with the Director, the Manager is responsible for the development and implementation of innovative new programs and services as well as the development, implementation and adherence to best practices.

The Manager works collaboratively with a range of partners, both internal to the organization and external community partners, to ensure that Resource Centre programs and services are responsive to the current and future needs of members and are delivered in the most efficient and cost effective manner. Ensures agency policies are maintained and contributes to the development of new policies and procedures.



  • Ensures that all programming and services implemented are consistent with the principles of Psychosocial Rehabilitation, the determinants of health and the mission, vision, philosophy and beliefs of MPA Society. Maintains regular contact with program participants to maintain an understanding of their needs and address any issues or complaints. Maintains program facilities and equipment ensuring preventative and responsive measures are undertaken.
  • Maintains staffing levels by establishing roles and responsibilities of direct reports including the recruitment and orientation of new employees to ensure that they have the desired competencies, skills, abilities, beliefs and temperament to fulfill their individual roles and responsibilities. Evaluates performance, directs and coaches staff, and participates in the disciplinary process and grievance process in consultation with the Director and Human Resources. Solicits and orients volunteers and student placements for post-secondary institutions within established agency guidelines, policies and protocols. Develops work schedules in response to operational needs. Ensures completion of payroll and scheduling and reviews for accuracy.
  • Works within an established budget, monitors expenditures and approves accounts payable. Makes any required actions necessary to ensure program and services are provided within the established budget in collaboration with members of the senior management team. Maintains financial records for programs. Performs reconciliation and analysis of program banking and other financial records. In collaboration with the Operations Director, reviews program requirements and provides details for the preparation of the annual budget. 
  • Maintains professional contact with funders and external agencies and organizations, ensures the implementation and fulfillment of contract deliverables, and responds to additional funder requirements. Works collaboratively with the Director in negotiating any changes to the deliverables of contracts with various funders. Assists in the preparation of grant submissions. 
  • Maintains positive relations with area residents by establishing regular contact with neighbours, participating in local area events and through the development of strategic partnerships with various members, groups and organizations within the community.
  • Performs other related duties, participates in special projects, and addresses business issues as assigned by the Operations Director.



A level of education training and experience equivalent to a Bachelor’s degree in Behavioural Sciences or a relevant field plus 3 years management experience in mental health in a unionized environment.

Knowledge of programs and services in the areas of mental health and addictions, harm reduction, psychosocial rehabilitation and the determinants of health.

  • Ability to define priorities and manage time effectively in dealing with multiple priorities
  • Demonstrated knowledge of human resources practices in a union environment
  • Highly developed critical thinking, analytical and problem solving skills
  • Strong interpersonal skills and written and verbal communication skills
  • Proficiency in Microsoft Office
  • Satisfactory Criminal Record Check
  • Satisfactory result from a TB skin test
  • Class 5 unrestricted British Columbia Drivers Licence





How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
TO APPLY, please submit a resume and cover letter including salary expectations in Word or PDF format only, with reference 2017-MGR-RC, to the Human Resource Department by May 31st, 2017.
Contact Details:
MPA Society
Human Resources

Fax: 604-482-3760
Post: 122 Powell Street, Vancouver, B.C. V6A 1G1
www:   www.mpa-society.org/about-mpa/careers

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