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Job Number:  35357
Program Manager - Ravens Lodge
Job Posted: Monday, 29 May 2017
Closing Date: Wednesday, 28 June 2017
(55 days ago)
Urban Native Youth Association
Region: Vancouver & Lower Mainland Type: Full time
Location: Vancouver Salary: starting at $62,000 per year, plus extended benefits after 3 months.

                                           Urban Native Youth Association

                                          Training the Leaders of Tomorrow


                                                Employment Opportunity

                         F/T Program Manager for our Ravens Lodge Program


UNYA has 1 full time position available for a Program Manager for our Ravens Lodge Program.  Ravens Lodge is a 5 bed home for female Indigenous youth in the care of Vancouver Aboriginal Child and Family Services Society (VACFSS).  The youth are between the ages of 12-18, and are not able to live with family.  Ravens Lodge follows UNYA’s Philosophy of Care in every interaction with the youth, and uses Culture as Therapy to help increase stability, continuity, and a sense of belonging for these youth by creating a culturally focused family environment.  We understand that each youth is different, and aim to meet all of our youth’s needs, spiritual, mental, emotional, and physical, in a way that celebrates these differences. 

The Ravens Lodge Manager is responsible for providing leadership in the ongoing refinement, delivery and administration of a high-quality, culturally relevant and responsive program which address the needs of Native youth. 

The Program Manager will maintain a regular schedule Monday – Friday to be determined at time of hire.  Start times will vary to ensure that the Manager is meeting with all shifts on a regular basis. 


Qualifications and Conditions:

  • Bachelor’s Degree in a relevant field
  • 3-5 years of recent experience
  • Experience working with youth, the Native Community, and not-for-profits 
  • Or an equivalent combination of education, training, and experience.
  • Knowledge and experience in:
      • Full Cycle Recruitment
      • Financial Management
      • Project Management
      • Coaching, mentoring, policy interpretation, conflict resolution, performance management
      • Employment Standards Act, Human Rights, Privacy Laws, etc.
  • Knowledge of the following modalities:
      • Culture as Therapy
      • Person Centered Approach
      • Family Systems Approach
      • Trauma Informed Approach
  • Demonstrated knowledge of the intergenerational impacts of the residential school systems, colonization, the Native Community, and an understanding and willingness to participate in Native protocols, practices, and ceremonies
  • Demonstrated knowledge of mental health issues, addiction issues, concurrent disorders, and FASD.
  • Class 5 Driver’s License, and a satisfactory driving abstract, and own reliable, safe vehicle
  • Satisfactory Criminal Record Check
  • Have already or willing to obtain upon acceptance of the position – First Aid, Narcan Training, Clear TB Test
  • Given the needs of youth accessing our services, preference will be given to qualified Aboriginal applicants


Duties and Responsibilities:

  1. Provide leadership in the planning and implementation of innovative and creative approaches to ensure the delivery of an accessible, high quality, culturally-relevant program and resource.
  2. Direct and ensure ongoing recruitment, training, supervision, and monitoring of skilled staff and volunteers to best utilize their skills to benefit programs, and maintain adherence to all of UNYA’s Manuals and Policies and Procedures, to ensure that UNYA and youth are receiving the best possible care.  Participate in the development and application of consistent standards, policies and procedures.  This includes, but is not limited to: assisting with the development of staff and volunteer postings and job descriptions (under direction of the Director of Youth Programs and the Executive Director); assessing skills through interviews and references; ensuring criminal record checks are completed; maintaining staff information package(s) and personnel records; overseeing the coordination of all work schedules and workload priorities; clarifying performance expectations; providing informational and work-related personal support, coaching, and goal setting;  facilitating opportunities for professional development; ensuring all contract obligations are met, and other relevant tasks.
  3. Maintain a network of strong working relationships to ensure that good referrals and supports are available to meet the needs of Native youth, and to maximize programming opportunities.  Actively promote and support inter-disciplinary collaboration amongst team members and partners to ensure responsive, youth-centred and culturally-appropriate programming, both within UNYA and with other community resources.
  4. Provide oversight of staff interventions and monitor case planning, as needed.  Ensure maintenance of records, including ongoing review of case files and care plans.  Respond to staff needs for immediate supervision when crises exist.  Field and positively address all concerns, incidents or crises which affect program mandate, agency policy, personal issues, community relations, youth, etc. 
  5. Ensure that standards of practice are maintained.  Work closely with various stakeholders to set measurable goals and objectives, and review programming, services, and resources on an ongoing basis to ensure achievement within established time frames.  Assess current and emerging youth needs and programming opportunities.   Review relevant literature, regularly consult with staff, other professionals, and community members, and participate in professional development to identify new approaches / areas of delivery and refine programming as needed to ensure it is accessible, culturally-appropriate, and effective. 
  6. Maintain facilities through ongoing inspections and ensure repairs are completed in a timely manner following appropriate protocols.  Ensure that all requirements for licensing are continuously met.  Ensure appropriate and adequate supplies (food, toiletries, arts and crafts supplies, etc.) are always available to program staff and youth.
  7. Undertake ongoing fundraising for the development and ongoing operations of programs.  This includes, but is not limited to, identifying, contacting, and liaising with possible funding sources, writing proposals, ensuring required reporting requirements are completed on time and in a manner stipulated by the funder, and coordinating fundraising activities.
  8. Work with the Director of Youth Programs to create, negotiate, and monitor all budgets for the programs. Ensure the maintenance and accurate accounting of all financial transactions.
  9. Oversee the collection of statistical and performance data.  Ensure that accurate logs, files, and statistical records are maintained, and oversee evaluations to support program needs and inform program implementation.  Coordinate and oversee the preparation and submission of all reports and evaluations to funder(s), Director of Youth Programs, Executive Director, and the Board, as required.
  10. Adhere to UNYA’s Philosophy of Care, as well as all applicable program and organizational policies and procedures.  Organize interventions when necessary that consist of
  11. Demonstrate commitment to the team as a positive, active participant who treats others in a respectful and supportive manner, communicates constructively, listens actively, shares openly, cooperates, exhibits flexibility, demonstrates reliability, and helps the team by working together to solve problems.
  12. Consult with and report to the Director of Youth Programs on a regular basis.
  13. Perform On-Call duties on an ongoing basis.
  14. Respect and maintain confidentiality of staff issues, with the exception of the Director of Youth Programs and the Executive Director.  Respect and assure youth of confidentiality in the community and with other service professionals.  Protect and support youth and their families’ confidentiality under the British Columbia Freedom of Information Act and Protection of Privacy Act.
  15. Positively facilitate and contribute to team meetings to inform ongoing evaluation and adjustment of programming.
  16. Participate in relevant committees and community initiatives (as directed by the Director of Youth Programs and Executive Director) to ensure the provision of an accessible, culturally-relevant continuum of care for Native youth.  Promote enhancements to improve access for Native youth and their families, as well as more effective integration and coordination of services.
  17. As required, perform other duties identified by the Director of Youth Programs and the Executive Director as necessary to ensure the safe and productive operation of UNYA and its programs.


To apply: Submit a cover letter stating the position that you are applying for and a resume to the attention of the Director of Youth Programs via email at Resumes will not be reviewed without a covering letter.  No Enquiries.  Only those short-listed will be contacted.  Closing date:  When filled.

UNYA accepts complete applications for advertised positions, only. You must state clearly on your cover letter which position you are applying for.  All applications must be sent in electronic form, to the email address specified on the posting.    

Hard copies and unsolicited applications/resumes will not be reviewed, but immediately destroyed.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
To apply: Submit a cover letter stating the position that you are applying for and a resume to the attention of the Director of Youth Programs via email at . Resumes will not be reviewed without a covering letter. No Enquiries. Only those short-listed will be contacted. Closing date: When filled.
Contact Details:
Tel: 604-254-7732
www:   www.unya.bc.ca

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Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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