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Job Number:  35580
Catering Sales Representative
Job Posted: Tuesday, 6 June 2017
Closing Date: Friday, 30 June 2017
(53 days ago)
Alma Mater Society of UBC
Region: Vancouver & Lower Mainland Type: Full time
Location: Vancouver Salary: (not entered)

Position title: Catering Sales Representative

Department: Food & Beverage – Conferences & Catering (C&C)

Supervises: none

Employee status: Full-time, Permanent

Hours per week: 37.5

The Catering Sales Representative is responsible for maintaining professional relationships with client contacts along with managing the planning, budgeting, forecasting, soliciting new customers, maintaining current customers and promoting catering business.

Also responsible for revenue maximization and control of catering expenses through effective negotiation of services and accurate forecasting.

The duties and responsibilities of the Catering Sales Representative are:

  • Maintain positive guest relations at all times
  • Practice superior sales skills resulting in building/maintaining professional business relations
  • Maintain a minimum 100% achievement of revenue goals on a quarterly basis
  • Determine the customer's needs, space availability, meeting details and food and beverage requirements
  • Anticipate guests' needs, respond promptly and acknowledge all guests
  • Evaluate profitability, timeliness, and desirability of the business
  • Responsible for maximizing revenues as well as maximizing function space usage and profitability
  • The individual must have solid knowledge of applicable software and the ability to understand book guidelines, and rate parameters
  • Maintain up to date files to ensure proper coordination of sales commitment as well as customer needs
  • Prepare contracts, rate proposals and property information databases
  • Maintain account files including signed contracts with current direct-bill applications
  • Work with accounts payable to ensure clients on direct billing are paying in a timely manner
  • Participate in functions for clients and employees
  • Responsible for reviewing BEOs accuracy and timeliness
  • Establish one-on-ones with Catering Operations Manager
  • Working with the SOM to develop annual catering sales budget
  • Negotiate/achieve maximum revenue/profit while satisfying clients’ needs
  • Conduct and maintain appropriate trace/follow-up systems for all sales activity close deal and generate appropriate paperwork
  • Other duties as required


The qualifications and experience of the Catering Sales Representative are:

  • Minimum 2-3 years of experience in Conference & Catering Services or Sales an asset, with a background in hotel operations is preferred
  • Completion of a post-secondary education program in food & beverage, sales, or hospitality is preferred
  • Experience in creating sales and customer retention strategies
  • Experience in sourcing new clients through attending events and networking
  • Highly energetic, aggressive self-starter and well developed sales skills including demonstrated negotiation, prospecting, presentation, and verbal & written communication skills
  • Strong organization skills and detail oriented commitment to superior customer service
  • Working knowledge of UBC, and has established industry contacts and knowledge of marketplace an asset
  • Ability to work both independently and in a team environment
  • Computer literacy required
  • Knowledge of Caterease considered an asset
  • Willing to work flexible hours based on business needs
  • Ability to work under minimal supervision and with priority deadlines while maintaining a positive attitude
How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please apply with your resume and cover letter to goo.gl/4caojV

Thank you for your interest at the AMS. Due to the large volume of resumes we receive, we are only able to contact those we are interested in interviewing and cannot reply to inquiries regarding application status.

The AMS is an equal opportunity employer. For more information, please visit www.ams.ubc.ca.
Contact Details:
Kurtis Chow
Alma Mater Society of UBC
6133 University Blvd.
Vancouver, BC, V6T 1Z1

Tel: (604)822-5529
www:   goo.gl/4caojV

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