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Job Number:  36109
Senior Residential Youth Worker
Job Posted: Wednesday, 28 June 2017
Closing Date: Saturday, 30 September 2017
(77 days ago)
St. Leonard's Youth and Family Services
Region: Vancouver & Lower Mainland Type: Casual
Location: Burnaby, New Westminster Salary: 18.22/hour + 6% in lieu of benefits

Job Title: Senior Residential Youth Worker/ CYW 3

Job Classification: Childcare Worker

Program: Residential Programs  

Immediate Supervisor: Program Coordinator

Brief Job Summary:

This is a casual on call position. The position will generally require casual shift work; days, evenings and awake overnights.The position will work with one client(s) in homelike settings in Burnaby or New Westminster, BC. Services provided include crisis intervention, assessment, behavior management and life skills, on a one to one basis. The CYW 3 works as part of a larger team of Youth Workers and will be the Senior Worker on shift with a CYW 1.


The Child and Youth Worker is required:

  • To be familiar with and adhere to the Procedures and Policies of the agency.
  • To be familiar with and adhere to the practices and procedures of the program.
  • To deliver the program services to clients in accordance with government standards, acts, regulations and CARF accreditation.
  • To set an example for others through personal behavior which is respectful of others and which models professional family and child service practices.
  • To work towards a common vision and uphold the mission statement and philosophy of the agency.


                Key Duties and Responsibilities:

  1. Establish a safe, non-judgmental working relationship with the client(s) through a trauma-informed model of practice.
  2. Assists the youth to assess their needs and strengths.
  3. Assists the youth to learn and practice skills to foster self-reliance.
  4. Provides input into the development of the client's Service Plan and follows specific tasks and assignments to support the plans. Active participation in case planning meetings and other meetings, as required.
  5. Provides life skills, mediation, crisis intervention, conflict resolution, employment skills. Connects to community resources.
  6. Ensures that the health and safety needs of the client are met.
  7. Recognizes potential crisis situation and takes the lead role in response, analyzes such situations accurately, develops strategies to deal with such situations and informs the supervisor when incidents arise.
  8. Facilitates physical, recreational, social and educational activities. Assists in attending appointments and provides transportation when necessary.
  9. Provides emotional support and feedback to clients (and their families and friends where appropriate).
  10. Consults, educates and supports CYW 1 when appropriate.
  11. Compiles all necessary reports and documentation. Ensures that all required documentation is accurate, complete, timely and legible.
  12. Monitors client's progress and well-being and assists in the evaluation of the effectiveness of program plans. Provides detailed progress reports to MCFD.
  13. Provides regular updates to The Ministry of Children and Family Development Social Workers and Resource Team.
  14. Maintains necessary client and program reports and statistics. Ensures that all required documentation is accurate, complete and legible.
  15. Maintains liaison with other agencies, professional, government staff and the community.
  16. Advocates on behalf of clients.
  17. Takes responsibility for the correct use and maintenance of agency facilities and equipment.
  18. Actively participate in staff meetings, supervision and continuing education.
  19. Performs other related duties as required.




  • Bachelor's Degree in Child and Youth Care / Social Work or related field.
  • At least two years of direct work experience in the field of youth and family services, with an emphasis on working with at risk and high-risk youth.
  • Combination of skill, education and evaluated work experience will be considered.


  • Knowledge of Attachment Theory
  • Knowledge of or willingness to work with clients through a Trauma Informed Practice Model.
  • Ability to maintain professional boundaries with client(s).
  • Ability to establish and maintain rapport with client(s).
  • Ability to demonstrate and assist client(s) with the daily activities of life.
  • Ability to deal effectively with conflict situations, manage aggressive behaviour and use non-violent crisis intervention.


All Child and Youth Worker's must possess:

  • A valid BC Driver's License with Drivers Abstract.
  • Reliable vehicle with appropriate insurance.
  • Medical clearance.
  • Successfully completed Criminal Record Review.
  • Good written and verbal communication skills.
  • Demonstrated ability to teach skills and work effectively with others.
  • Knowledge of theory, principles and practices in the field.
  • Good time management skills.
  • Knowledge of community resources.
  • Effective interpersonal communication skills.
  • Familiarity with use of computers and other electronic devices.


Additional qualifications may include First Aid Certification, Non-Violent Crisis Intervention Training.

Additional Information:

The CYW is often required to work in a stressful environment dealing with clients in crisis situations. The ability to work independently and frequently under pressure is an ongoing expectation of this position.  Direct delivery of program activities requires a moderate level of physical fitness to effectively carry out the duties of the position.  This position often includes working weekends, evenings and holidays. St. Leonard's is an equal opportunity employer.


We are especially interested in hearing from applicants with Indigenous heritage and/or applicants that identify as LBGTQ2S.


Resumes to:                                            Jennifer Hanrahan

                                                                Director of Operations and Residential Services



Wage:                                                   $18.22/hour + 6% in lieu of benefits.


Start Date:                                          ASAP


Closing Date:                                      Open until all positions filled.


Only those shortlisted will be contacted for interviews. No telephone calls please.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please email resumes to:
Jennifer Hanrahan
Director of Operations and Residential Services
Contact Details:
Jennifer Hanrahan
St. Leonard's Youth and Family Services
7181 Arcola Way
Burnaby, BC, V5E 0A6

Tel: (604) 524-1511
Fax: (604) 524-1510
www:   www.stleo.ca

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