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Job Details

Job Number:  37018
Permanent F/T Shelter Support Worker
Job Posted: Thursday, 3 August 2017
Closing Date: Monday, 14 August 2017
(69 days ago)
Downtown Eastside Women's Centre
Region: Vancouver & Lower Mainland Type: Full time
Location: Vancouver Salary: $21.00per/hr +.70c per hr shift per diem + generous health & welfare pkg after 3mths

                                                Shelter Peer Support Worker

                                                                                        INTERNAL / EXTERNAL POSTING - SPSW# 17- 011


The Downtown Eastside Women’s Centre Shelter is an Emergency Night Shelter offering a wide variety of services; to a diverse community of women  living in the Downtown Eastside of Vancouver. 


Primary Responsibilities:


Peer Support:  Support women in developing peer networks and peer support opportunities including by modeling peer support and self help behaviors.  Coordinating opportunities for women to exchange self help and peer support strategies through workshops, forums, discussion groups, support groups etc.


Shelter:  Monitor women in the Shelter using peer support & self help tools to address conflicts.  Use self help tools to ensure women who appear in crises are offered appropriate supports such as medical, counseling, or advocacy.  Responsible for a clean and comfortable environment that operates in compliance with the Centre’ Mission Statement, Statement of Principles, and Policy and Procedures. Supports women with practical needs  and works to ensure a safe and supportive Night Shelter environment.


Conflict Resolution/Crisis Management:  Manage crisis between, within and among various groups and individuals including by mentoring a variety of self help coping skills and different approaches to personal situations.  Maintain a culture of ‘People helping people help themselves’.


Programming:  Facilitate and coordinate groups and special events that promote principles of self-help and peer support and that reflect the mission and mandate of the DEWC.


Referral:  Use Peer Support & Self Help strategies to support women to receive assistance at the DEWC and/or other agencies as required.


In Shelter Participation:  Participate within the staff team such as attending staff meetings, staff development and training, special events, hiring, evaluation, and Centre committees. Work collaboratively with in-Centre staff.  Ensure effective communication and team approach in the smooth operation of the DEWC.



  • Must have a strong working knowledge and analysis of the issues impacting women in the DTES including violence against women, mental health, homelessness and addictions.
  • Minimum 1 year related experience working with low-income women, preferably in a woman serving or inner city drop-in environment.
  • Understands and practices a trauma informed care response when working with women.
  • Experience providing outreach, accompaniment & advocacy with strong conflict resolution skills & social practice.
  • Excellent communication skills required including the ability to work in a respectful and cooperative manner with co-workers and Centre members.
  • Valid First Aid - CPR - NVCI Training requirement.
  • Candidate must undergo a Criminal Records Check for working with Vulnerable Adults & Children.
  • Women with addiction issues must be 2 years clean and sober.

Position Details:

  • Start Date: August 23rd, 2017 / 
  • Status: Permanent - Full-time 70 hrs bi-weekly: Wk. 1 Wed- Sat., Wk. 2 - Thurs-Sat., 11:30 pm-9:30 am
  • Union (BCGEU) - $21.00 per/hr + .70c per hr shift per diem + generous health & welfare benefits pkg following 3 mth probationary period

Additional languages spoken an asset / Aboriginal Women and Women of Colour are Strongly Encouraged to Apply

 Please submit resume and cover letter to the HR Administrator via e-mail, mail or fax to:

302 Columbia Street, Vancouver, BC, V6A 4J1

Fax:  604-681-8470 or  Email:

Applications accepted until: Thursday, August 14th @ 5pm **NO PHONE CALLS PLEASE**

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Submit cover letter and resume to Shelter Peer Support Worker Hiring Committee in person, by email or fax: 604-681-8470 or in person.
Contact Details:
Downtown Eastside Women's Centre
302 Columbia Street
Vancouver, BC, V6A 4J1
Fax: 604-681-8470
www:   www.dewc.ca

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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