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Job Number:  37223
Customer Service Advisor - Casual
Job Posted: Friday, 11 August 2017
Closing Date: Thursday, 17 August 2017
(66 days ago)
YWCA Saskatoon
Region: Saskatoon area Type: Casual
Location: Saskatoon Salary: $13.15/hour

Position Summary: Serving as the initial point of contact for all patrons and clients of YWCA Saskatoon and the Saskatoon Community Service Village, the Customer Service Advisor (CSA) plays the critical role as the “face” of the agency. The CSA is responsible for having overall knowledge of the programming and activities offered by the various departments of YWCA Saskatoon and Village agencies and translating this knowledge into helping the public to find the appropriate location or service they are requesting.

 

Major Responsibilities:

  • As part of the YWCA Saskatoon team, you are responsible for providing superior customer service to YWCA Saskatoon clientele, and support the work of the department and the broader YWCA as required.
  • As part of the Fitness on 25th team, have working knowledge of all programs and services offered by Fitness on 25th.

Job Specific Competencies:

 

Current CPR/First Aid:  Customer Service Advisors must have current and valid status for basic CPR and First Aid.

 

Criminal Record Check: All YWCA employees are required to submit a Criminal Record Check as part of the process of employment.

 

Desired Skills & Qualifications:

  • Exemplary Communication and Interpersonal Skills (both written and oral)
  • Computer skills and database usage experience
  • Relationship Builder as part of a Team
  • Ability to multi-task in a demanding environment
How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please submit resume and letter of interest by 5:00 pm, Sunday, August 20, 2017
Contact Details:
Fred Dyck, Director of Fitness & Facilities
Fitness on 25th
YWCA Saskatoon
510 – 25th Street East
Saskatoon SK S7K 4A7

Fax: (306) 653-2468
E-mail:
www:   www.ywcasaskatoon.com


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