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Job Number:  37245
Neighbourhood Outreach Worker/Family Place Facilitator
Job Posted: Friday, 11 August 2017
Closing Date: Monday, 21 August 2017
(64 days ago)
Burnaby Neigbhourhood House
Region: Vancouver & Lower Mainland Type: Part time
Location: Burnaby Salary: The wage is $19.20 /hour with extended health benefits after 3 months.

The Burnaby Neighbourhood House serves as a community focal point – a place where families and individuals can go to get support and services; a place where new immigrants become involved in their community and can find information and resources that will help them with their adaptation and integration into the community; where seniors and youth can gather; and where all these groups can come together in activities and events that aim to link generations and cultures and create a stronger community. 


It seeks the involvement and input of community members in the development and implementation of supportive programs and services.  It draws residents together to create a healthier community through their involvement.


Job Description:


The Neighbourhood Outreach Worker, in co-operation with local inter-agencies in Burnaby will find and support isolated families with children in the 0-12 year range in identified high need areas. They will provide families with community information while also encouraging and facilitating their participation in existing community programs.  A strong focus of this position will be on, but not limited to, supporting immigrant families.


The Family Place Facilitator is responsible for running one of BNH’s off-site drop-in program for children birth to six years and their parents/caregivers.


General Duties and Responsibilities:


  1. In cooperation with local inter-agencies, to implement a communication plan that promotes programs and services.
  2. To work with and support families to access programs and services to meet basic needs. i.e. Social assistance, housing, food, parenting support etc.
  3. To work closely with schools, health department, multicultural organizations, MCFD, and other existing community services to receive and act on referrals.
  4. To invite parents and their children to participate in community programs and events and to be available to meet and welcome them within the existing family resource programs.
  5. To work with interagency members to maintain and update information of available community resources and services.
  6. To gather statistical information on contacts made and to prepare and submit progress reports on a regular basis.
  7. To identify and report on gaps in services in identified areas.
  8. Plan monthly calendar of activities, including parent and child activities, information sessions and other sessions of interest to the families.
  9. Create a welcoming and inclusive atmosphere for parents and their children.
  10. Set up and clean up the room and run a circle time.
  11. Facilitate links and connections between participants.
  12. Prepare and distribute community advertising about Family Place, as needed.
  13. Facilitate an evaluation process with parents.
  14. Provide one on one support to parents as necessary.






  1. Degree or diploma in a social service field or equivalent work experience.
  2. Excellent written and verbal communication skills.
  3. Knowledge of Childhood Development.
  4. Knowledge of the Burnaby community and its services (an asset).
  5. Knowledge and awareness of issues surrounding diversity and multiculturalism.
  6. Proven experience and skills working and connecting with people from a variety of backgrounds.
  7. Experience with gathering statistical information.
  8. Ability to work independently and with an advisory committee.
  9. Willingness to be flexible and adaptable in the workplace.
  10. Driver’s license and access to a vehicle is required.
  11. Second language an asset.
  12. Knowledge and skills which will allow applicant to successfully facilitate program.
  13. Knowledge of and ability to model and apply different parenting techniques.
  14. Knowledge and awareness of issues surrounding diversity and multiculturalism.
  15. Ability to be culturally sensitive, respectful, confidential and caring when dealing with diverse values, beliefs and lifestyles.
  16. Some knowledge of planning arts and activities for children ages 0-5.
  17. Able to run a short circle time.


Hours of Work & Rate of Pay:          


26 Hours per week (20 for Outreach and 6 for Family Place). The wage is $19.20 /hour with extended health benefits after 3 months. 


Please reply with a resume and cover letter quoting the position you are applying for to: 


Address: 4460 Beresford Street, Burnaby      Email: 


Closing date: August 21, 2017

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please reply with a resume and cover letter quoting the position you are applying for.
Contact Details:
Hiring Committee

www:   www.burnabynh.ca

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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