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Job Number:  37885
107-17 Outreach Worker Directions Youth Services
Job Posted: Wednesday, 6 September 2017
Closing Date: Wednesday, 20 September 2017
(closing today)
Family Services of Greater Vancouver
Region: Vancouver & Lower Mainland Type: Full time
Location: Vancouver Salary: $1,027.35/bi-weekly

 

Outreach Worker Directions Youth Services

Internal/External Competition # 107-17

2 positions

 

Are you a strong advocate with a passion for supporting others?

Do you believe in the possibility for people to create change in their lives?

Would you enjoy working independently within a committed team?

 

Directions Youth Services provides Vancouver’s homeless youth and youth at-risk with entry points to access the tools, support, and guidance they need to go about making healthy, positive changes in their lives. We are open 24 hours a day, 7 days a week, 365 days a year. Directions Youth Services consists of:

 

Directions Youth Services Centre provides Vancouver’s homeless youth and youth at-risk with a range of services to assist them to access housing, and increase health, life-skills, food security and wellbeing. DYSC also encompasses our housing, outreach and transition to adulthood programs.

Directions Youth Detox offers youth with a continuum of service, which includes assessment counselling and referrals, in-house detoxification, education and groups.

Directions Youth Safehouse is a first stage emergency shelter to assist youth to return to family/extended family and/or access needed transitional supports to independence.

 

Position Profile:

This position works 35 hours/week on a 4 day work week (3 days working 10 hours per day and one 9 hour day, with a one hour break). The Outreach program works to promote safer, healthier alternatives for youth who are homeless or at risk of homelessness. The focus is to promote awareness of and connect youth to appropriate services and resources to reduce the harm in their lives. The program focuses support in the areas of the west end, downtown south and downtown east side areas of Vancouver. This position will consist of working with a variety of at risk, homeless and street entrenched youth 24 years and under (prioritizing youth 18 and under) struggling with addiction, intellectual, emotional and social challenges, mental health issues, concurrent issues and sexual exploitation. This position is based out of Directions Youth Services Centre and reports to the Outreach Team Supervisor.

Key Responsibilities:

  1. Provide outreach services in areas where high-risk youth congregate.
  2. Identify and assess new street-involved youth in Vancouver and, if appropriate, link them with the Ministry of Children and Families and/or other relevant services.
  3. Initiate contact with and establish rapport, build trusting, supportive, therapeutic relationships with street-involved homeless youth.
  4. Identify youth’s individual needs and provide support, encouragement, collaboration and education to youth in matters related to crisis intervention, harm reduction, conflict resolution, community resources, alcohol and drug information, advocacy with the intention of connecting youth to services.
  5. Work closely and collaboratively with all of Directions Youth Services, other community agencies, and government ministries as appropriate in the development of youth case management utilizing youth social work best practice.
  6. Responsive to inter-program and ministry integrated case management plans, other service agencies and health care professionals in the implementation and revision of client service plans
  7. Assist youth in accessing community supports by advocating, escorting, and transporting clients to outside service referral locations, as appropriate.
  8. Participate in Integrated Case Management meetings as appropriate.
  9. Actively participate in staff meetings and training.
  10. Actively participate in supervision and employee evaluation processes.
  11. Ensure the highest professional standards of ethics, confidentiality, all program and agency policies, procedures, and accreditation standards.
  12. Maintain daily statistics and provide effective verbal and written reports.
  13. All other duties as required

 

Required Qualifications:

Education and training:  

  • Two years post-secondary course/diploma in social work or youth care/certificate in related field
  • Valid Class 5 BC Driver’s Licence - requires submission of abstract.
  • Current First Aid Certificate and Non-Violent Crisis Intervention Training

Experience:

  • Minimum 2 years experience working with high risk youth.
  • Experience with adolescent development and issues involving sexually exploited youth, mental health, drug and alcohol misuse, concurrent issues and poverty.
  • A combination of education and experience may be considered.

Knowledge/Abilities:

  • Knowledge of community, social and health resources
  • Knowledge of the systemic issues that affect low income and marginalized people
  • Knowledge of substance misuse, adolescent development and the problems encountered by chemically dependent individuals; basic understanding of behavioral management
  • Knowledge and awareness of issues that may affect sexually exploited youth
  • Basic knowledge of mental health issues and treatment
  • Knowledge of and belief in the Harm Reduction model
  • Ability to observe and recognize change in clients
  • Ability to maintain professional boundaries with clients
  • Ability to establish and maintain rapport with clients
  • Ability to deal effectively with conflict situations, manage aggressive behavior, and use non-violent crisis intervention and behavioral management techniques
  • Ability to communicate proficiently both verbally and in writing
  • Ability to organize, prioritize and meet deadlines
  • Ability to establish/maintain satisfactory work relationships with the public and other employees to deal tactfully and effectively with co-workers, public and other agencies and to maintain confidentiality
  • Ability to work independently and as part of a team
  • Ability to work in a culturally diverse population
  • Basic computer literacy
  • Physical ability to carry out the duties of the position (carrying a full back pack containing harm reduction supplies, water and snacks)

CCSA Competencies:

Behavioural Competencies for the Substance Abuse Workforce:

Adaptability/Flexibility

Analytical Thinking and Decision Making

Client-Centered Change

Continuous Learning

Creativity and Innovation

Collaboration and Network Building

Effective Communication

Interpersonal Rapport/Savvy

Planning and Organizing

Self Care

Technical Competencies for the Substance Abuse Workforce:

Case Management

Crisis Intervention

Diversity and Cultural Responsiveness

Ethics and Professionalism

Mental Health

Outreach

Prevention and Health Promotion

Teamwork

 

Why Work Here?

·        Friendly Work Environment

·        Flexible Working Hours

·        Excellent benefits, including pension

 

 

·        Support the Local Community

·        Rewarding Experience

 

 

Working conditions:

24 hour crisis response program and the streets of the City of Vancouver

  • Ability to work shift work, days and evenings
  • Ability to walk with a back pack full of supplies approx. 22 km per day

 

To apply

Please submit your resume and cover letter outlining your interest and relevant experience to:

 

Matt Smith Email:

Please also reference the position you are applying for in the subject line of your email

 

RESUMES TO:                            Matt Smith, Assistant Manager

                                                      Directions Youth Services Centre

                                                      1136 Burrard Street

                                                      Vancouver, BC V6Z 1Y7

                                                      Fax: (604) 633-1473

                                                      E-mail:

 

SALARY/PAY GRADE:  7, Step 1 ($1,498.15/bi-weekly)

START DATE:  ASAP

CLOSING DATE: September 20th, 2017

Thank you for your interest, only short listed candidates will be contacted.

No phone calls please

An eligibility list will be created

 

FSGV is committed to the principles of Diversity. We encourage applications from qualified people of all genders and sexual orientations, visible minorities, Aboriginal persons and persons with disabilities.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please submit your resume and cover letter outlining your interest and relevant experience to:

Matt Smith Email:
Please also reference the position you are applying for in the subject line of your email

RESUMES TO: Matt Smith, Assistant Manager
Directions Youth Services Centre
1136 Burrard Street
Vancouver, BC V6Z 1Y7
Fax: (604) 633-1473
E-mail:
Contact Details:
Please submit your resume and cover letter outlining your interest and relevant experience to:

Matt Smith Email:
Please also reference the position you are applying for in the subject line of your email

RESUMES TO: Matt Smith, Assistant Manager
Directions Youth Services Centre
1136 Burrard Street
Vancouver, BC V6Z 1Y7
Fax: (604) 633-1473
E-mail:
www:   www.fsgv.ca


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