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Job Number:  37987
Family Counsellor - Tri-Cities (4 Positions)
Job Posted: Friday, 8 September 2017
Closing Date: Wednesday, 20 September 2017
(63 days ago)
Westcoast Family Centres Society
Region: Vancouver & Lower Mainland, Fraser Valley Type: Contract - Full time
Location: Coquitlam, Port Moody, Port Coquitlam Salary: Grid Level 14P, $25.74 per hour

Job Summary

     The Family Counsellor provides a variety of parenting education and supportive Interventions that promote

     healthier family functioning and utilization of community resources. This position also requires computer

     skills, excellent organizational skills, and the ability to meet reporting deadlines.  This position is for six

     months and will be reviewed prior to the end of February 2018 with a possibility of an extension.



Position Types:     4 x Temporary Vacancy, 35 hours per week                



Job Duties


  • Provide assessment of family and/or child functioning and needs.
  • Provide time limited interventions with a standard length of service appropriate to each program model
  • Plans for timely resolution of the presenting problems or crises within the projected time frame
  • Develop and implement a counselling, support and intervention plan in collaboration with the family and their ICM team
  • Provide counselling, support and intervention services in the family home or in the community, as appropriate.
  • Liaise with others providing service to the family
  • Work in a collaborative form with MCFD to serve in the best interest of the Child
  • Evaluate the effectiveness of services delivered to the child, youth or family.
  • Redevelop goals with the client on a regular basis, as problems are resolved
  • Support the client, particularly in regard to housing, health, basic needs or schooling.
  • Co-facilitate group parent education and support programs
  • Provide culturally competent service to clients.
  • Maintains timely records of assessments, contacts, logs referrals and MCFD reports..
  • Remain up-to-date with all services provided by WFCS and its community partners.
  • Participate in committees and agency initiatives to contribute to the development of agency services/program delivery.
  • To work collaboratively as a team with management, team leaders and other WFCS Peers in delivery of services according to the agency mission and values.
  • To work collaboratively as a team with supervisor and peers in delivery of specific service goals according to the agency mission and values.
  • Other duties as required.


 Responsibilities to Clients

  • Provide information on our program/our policies/ and define responsibilities (ours and theirs) throughout a client’s involvement with the program (prior, at intake, during process)
  • Respect client’s rights to accept or decline our services, inform them of the consequences of declining our services.
  • Assist in making recommendations to other resources if possible when service is declined or when other services are needed by the clients while in our program.
  • Ensure that every client receives an Intake Package and review it with the clients
  • Ensure that clients are involved in the report writing process/goal development/service plan where appropriate
  • Ensure that regular and ongoing feedback from clients is requested and properly documented, filed, and a follow up on recommendations are considered.
  • Help create a friendly, culturally sensitive, and welcoming environment for clients
  • Attend case conferences
  • Attend Case conference with other professionals
  • Connect clients to community services



  • Relevant MA with 3 years experience, or relevant BA with 5 years experience preferred
  • Knowledge of Computer operating systems, ie. Microsoft Office Word, Excel and Publisher
  • An understanding of integrated case management/wrap around service delivery
  • Work with families who may present multiple service needs related to poverty, addictions, violence, child abuse or neglect, and mental health issues.
  • Provide counselling in a variety of approaches that best fits client needs
  • Excellent verbal, written and interpersonal skills.
  • Current First Aid and Class Five Driver’s License.
  • Clear Criminal Record Check and Driver’s abstract


Working Conditions

  • Vehicle required for this position
  • Work evenings and weekends when required
  • Working in multiple sites when needed
  • Attend mandatory agency day training/presentations
  • Union membership is required for this position and is open to male and female applicants



Start Date:                    As soon as possible

Position Type:              Temporary vacancy 35 hours per week

Timeline:                      Until end of March 2018 to be reviewed with the possibility of extension

Reports to:                   Team Leader                                                                                 

Location:                      Tri Cities

Union:                           This is a union position

Benefits:                       Casual benefits upon completion of probation

Salary:                          Grid Level 14P, $25.74 per hour                      



Please note only applicants selected for an interview will be contacted. Applicants must be legally eligible to work in Canada.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Email your resume to or
Fax 604.254.6169
Subject Heading: Tri-Cities - Family Counsellor
Contact Details:
Kam Gills
Westcoast Family Centres Society
2780 E Broadway
Vancouver, BC, V5M 1Y8

Tel: 604.254.5457
www:   www.westcoastfamily.org

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