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Job Details

Job Number:  38610
Café Manager - Kids in the Hall Program
Job Posted: Monday, 2 October 2017
Closing Date: Friday, 27 October 2017
(46 days ago)
Region: Edmonton area Type: Full time
Location: Edmonton Salary: (not entered)

e4c is a not-for-profit organization that works across Edmonton, helping people get what they need to tackle life’s challenges. At e4c, we are working to limit, alleviate and ultimately eliminate poverty in Edmonton. Everyone has a story . . . and we believe in a future where poverty isn’t part of it.


As the Café Manager, your primary responsibility is to provide site-management for the Kids in the Hall Program, with a significant focus on catering. Working collaboratively with the Transitional Case manager and the Director of Culinary, the Café Manager is responsible for meeting Cafe and catering outcomes and delivering an exceptional customer experience that encompasses a social focus.


Hours: Full-time: Varied Shifts    


Why Join Our Team       

  • Build relationships and connect people to the work we do.
  • Engage with individuals in meaningful opportunities, which positively impact those we serve.
  • Be a part of a supportive team, dedicated to professional and personal growth.

 In Your Role You Will

  • Develop a service standards programs for youth as a part of the Employee Readiness Program.
  • Establish relationships with youth participants, local business, suppliers, stakeholders and customers.
  • Supervise and train all front of the house staff, catering personnel and youth participants in the Employee Readiness Program.
  • Conduct and complete supervisions, evaluations, goal development for front of the house staff and catering personnel.
  • Plan and refresh the beverage menu regularly to ensure that it is reflective of local products, suppliers and availability.
  • Ensure compliance of public health protocols, food safety standards and labor regulations with regards to equipment handling, food storage and food prepared by youth and kitchen staff.
  • Schedule and coordinate all café catering requests.
  • Report end of day point of sale and cash reporting and ensuring labor and food costs are in line with budget.

Education and Certifications


  • High School Diploma
  • Clear Police Check with Vulnerable Sector
  • Clear Intervention Record Check
  • Certifications: Pro-serve (or the ability to obtain this certification prior to the start date), Food Handling, WHMIS, First-Aid.


  • Certifications: Aboriginal Awareness, De-escalation, Suicide Intervention, Harm Reduction, Trauma Informed Practices.


  • 5+ years of experience as a food service professional.
  • 3+ years leadership experience in food service environment
  • Previous background as a barista or café manager is an asset.
  • Previous experience in social enterprise is an asset.
  • Proven track record of cost control including food, equipment, labor and wastage to meet financial goals
  • Excellent verbal and written communication skills
  • Good personal hygiene
  • Proficient with MS Office package and cost management system


  • Relationship Building: Able to build formal and informal professional relationships.  Fosters respect and reciprocity with participants/tenants, team members, other e4c personnel, external service providers and community members
  • Accountability: Able to define expectations for self and others and to act to fulfill these expectations.  Able to self-reflect, monitor and correct one’s own actions, as well as others’ actions)
  • Communication - The ability to understand and be understood by individuals and groups using appropriate and effective communication tools and techniques.
  • Innovative - ability to challenge, take risks and generate new ideas to improve operations or create new opportunities.
  • Personal Effectiveness - the ability to demonstrate skills, knowledge and an attitude that enable them to effectively carry out the job and to maintain personal health over time.
  • Integrity and Ethical Behavior - a clear understanding of ethical and business practices.
  • Service Orientation - an understanding of clients’ needs and strives to meet or exceed client expectations.
  • Performance Management - the ability to effectively plan and manage the performance of staff and to develop skills and abilities of staff over time.
  • Resource Management - the ability to effectively manage resources.



Thank you to all those apply. Only those short-listed will be contacted for an interview.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please forward Cover Letter and Resume to:
Contact Details:
Website: www.e4calberta.org

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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