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Job Details

Job Number:  38721
2017-073 IT Help Desk
Job Posted: Friday, 6 October 2017
Closing Date: Monday, 16 October 2017
(59 days ago)
Open Door Group
Region: Vancouver & Lower Mainland Type: Contract - Full time
Location: Vancouver Salary: 21.53 Hourly

Information Technology Help Desk

Job Code 2017 – 073

Full-Time, Temporary



Location:                      Vancouver


Union: HSA

Salary: Grid 10 - $21.53



Open Door Group


Open Door Group is a non-profit, social enterprise that operates on the fundamental belief that all British Columbians have the right and ability to succeed. Established in 1976, Open Door Group delivers a range of programs and services to help individuals prepare for, find and keep employment and/or develop meaningful connections in their communities.


Today, Open Door Group serves thousands of people per year in several communities throughout BC. The organization’s vision is Thriving Communities Embracing Diversity and Inclusion.


Job Summary:


Reporting to the Director, performs information system duties related to the installation and support of phone, computers, servers, networks, databases, hardware, and software.


Required Qualifications:


Education, Training, and Experience


  • Diploma in Computer Science
  • Recent, related experience of three years
  • Or an equivalent combination of education, training, and experience
  • Or other Qualifications determined to be reasonable and relevant to the level of work




  • Ability to communicate effectively, both verbally and in writing
  • Physical ability to carry out the duties of the position
  • Ability to work independently and in cooperation with others
  • Ability to operate related equipment
  • Ability to plan, organize, and prioritize
  • Ability to anticipate potential problems and take appropriate action
  • Knowledge of practices and procedures related to computer equipment, networks, and software applications
  • Knowledge of advanced level LAN/WAN management
  • Ability to orient and train
  • Ability to install, configure, operate, and maintain computer equipment, networks, and software applications
  • Ability to identify, investigate, assess, document, and resolve network, software, and hardware problems
  • Ability to supervise



Hours of Work:             37.5 hours per week

Date Posted:                             October 5th, 2017

Competition Closing Date:       October 10th, 2017

Starting Date:                           November 1st, 2017

End Date:                                 April 1st, 2017



Email applications must include “Job Code 2017-073” in the subject line and submit Resume to: 



Thank you for your interest in joining the Open Door Group team.

Only short-listed candidates will be contacted.


How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please submit resume and cover letter as attachments via email.
Contact Details:
Leah Wall
Open Door Group
30th East 6th Ave
Vancouver , BC, V5T1J4

Tel: 250 434 9441

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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