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Job Number:  39241
Non-Profit Portfolio Manager
Job Posted: Thursday, 26 October 2017
Closing Date: Monday, 25 December 2017
(29 days ago)
BC Housing
Region: Vancouver & Lower Mainland Type: Full time
Location: Burnaby Salary: (not entered)



Non Profit Portfolio Manager

Job ID: 2574/2575 (Multiple positions available)







Reporting to the Regional Director, the Non Profit Portfolio Manager (NPPM) is responsible for working in a collaborative partnership with housing and service providers to provide the highest quality of stable, safe and affordable housing and housing related services. The NPPM performs a varied role within an assigned area by: (1) providing education, consultation and support to the Boards of Directors and Executive staff of Non-Profit Societies and Cooperatives staff regarding the effective management of their social housing properties; (2) assessing the financial risk of non-profits and (3) coordinating the delivery of contracted services for a variety of housing related programs.

May be required to provide services to group homes operated by Non Profits. May conduct contract administration responsibilities for Site Reps in the outer regions.

The NPPM is the key relationship manager for the assigned portfolio of housing providers, and serves as the single point of contact in managing a variety of issues relating to the delivery of housing and housing related services. The position typically supervises a Financial Review & Budget Assistant, and initiates, coordinates and facilitates the provision of expertise and services of other staff including Housing & Health Coordinators, Senior Project Officers and Project Technologists (from Development & Asset Strategies) as well as Supportive Housing Programs staff in order to support the needs and requirements of the non-profit housing sector.



Undergraduate degree in Public Administration, Business Administration or other relevant discipline, including university level courses in non-profit society management and/or social service delivery.

  • Assets: Courses from the Urban Land Diploma Program – Property Management Option or equivalent
  • Certified Property Manager designation (CPM) through the Institute of Real Estate Management OR Real Property Administrator designation (RPA) through the Building Owners and Managers Institute
  • Courses in Mediation and Conflict Resolution
  • Extensive experience (minimum 6 years) in senior and advanced level positions relating to non-profit society management or delivery of social services and community based programs
  • Considerable experience in the negotiation and management of contracts for service.


  • Experience in specific areas such as services to women and children fleeing abuse, people who are homeless and people who live with mental health and/or addictions issues depending on specific position requirements.
  • Supervisory experience in a unionized environment
  • Experience in property management.

OR equivalent and acceptable combination of education and experience acceptable to the employer may be considered.



  • Extensive knowledge and understanding of the philosophies, theories, and principles associated with the delivery of government social and regulatory programs by non-profit societies and contracted community service providers
  • Extensive knowledge of current social issues facing tenant populations and impacting the operations of social housing societies, including homelessness, mental illness and drug addiction, domestic violence, child protection and ageing
  • Extensive and broad cross-functional knowledge and understanding of non-profit society governance, operation, budgeting, maintenance, administration, procurement, contracting and staffing
  • Sound working knowledge of the Residential Tenancy Act, Societies Act, the Co–op Housing Act and the Community Care and Assisted Living Act.
  • Sound working knowledge of a broad range of Program Agreements, including Homes BC, ILBC, CPI, MOU’s, 82 (1) b and Section 538 and Section 508.
  • Sound understanding of how Program Agreements, and project-specific Operating Agreements, affect the financial review and budget approval process
  • Ability to strategize, plan, coordinate, integrate and manage a portfolio of non-profit societies in providing the highest quality of stable, safe and affordable housing and housing related services.
  • Ability to provide organizational development and general management expertise, and educate boards and executive in the successful operation of housing societies for vulnerable people
  • Ability to act as relationship manager and primary point of contact for Societies, including interacting with Society Board of Directors, the Executive Director, and Chief Financial Officers and accounting staff;
  • Ability to analyze complex, challenging and sensitive issues, balance diverse interests and facilitate the implementation of solutions through successful and constructive relationships and partnerships, both externally and internally
  • Sound knowledge and understanding of the risks associated with housing vulnerable tenants and ability to work closely with service providers in mitigating risk
  • Thorough knowledge of building structures, components and systems and an ability to recognize deficiencies
  • Expertise and knowledge of budgeting and contracting practices, and ability to assess audited financial statements
  • Excellent negotiation, mediation, conflict resolution and influencing skills, and ability to negotiate contracts, mediate disputes and resolve conflict situations
  • Excellent written and oral communication, interpersonal, consultative and relationship building skills
  • Ability to summarize and explain complex program information and funding requirements
  • Ability to build dialogue and consensus with multiple stakeholders, often with conflicting agendas
  • Ability to work together based on mutual respect and understanding of each other, and work to the highest business practice standards;
  • Ability to display tact and diplomacy in dealing with a broad range of professions and community stakeholders; and be a socially sensitive administrator
  • Ability to conduct reviews and audits and facilitate understanding and compliance with recommended improvements
  • Ability to strategize, apply creative thinking and build on existing and potential strengths in working towards solutions to support the long term health and sustainability of the sector and partners
  • Supervisory skills
  • Valid BC Driver’s License and access to a reliable vehicle required.


Please review the Job Description prior to applying

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Please Note:

Successful applicant(s) are subject to a satisfactory criminal record check


The benefits of joining a Top Employer!

We didn’t become one of BC’s Top Employers and one of Canada’s Greenest Employers without a lot of thought, care and consideration for our team and environment. Our supportive and collaborative workplace balances engaging and challenging work with personal development and wellness initiatives.


All of our employees are rewarded with a competitive remuneration package and a host of great benefits. We’re also a social and inclusive team that supports our people through ongoing training and learning opportunities. We genuinely appreciate the amazing effort our people bring to each and every day and so we have Rewards and Recognition programs that celebrate great effort, long service, environmental awareness, good ideas and positive change.

If you are passionate about what you do and want to use your expertise to engage in a meaningful and challenging work, please apply to join our team today at www.bchousing.org/careers


To be considered for this competition, please submit a cover letter and resume clearly identifying how they you meet the qualifications necessary for this position. This information will be used as part of the selection process. 


When applying, please submit your cover letter and application as one single document as a word or pdf file only.


BC Housing thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
To apply, please visit www.bchousing.org/careers
Please note: we can only accept resumes/cover letters by our online application system.
Contact Details:
www:   www.bchousing.org/careers

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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