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Job Details

Job Number:  39586
Manager of Mental Health & Community Support Services
Job Posted: Wednesday, 8 November 2017
Closing Date: Friday, 1 December 2017
(53 days ago)
Boyle Street Community Services
Region: Edmonton area Type: Full time
Location: Edmonton Salary: $52 962-$62 302 ($27.16-$31.95/hour)


The Manager will be responsible for supporting and directly supervising the Inner City Mental Health Workers, Inner City Urban Counselling, Family Mental Wellness Services and Intake and referral programs. The Manager would also work collaboratively with the Team Lead of the Community Supports workers, and I.D. Storage programs to make sure mandates are met.


Working 37.5 hours/week, Monday to Friday, and hours to be determined based on program needs.



  • Overall responsibility for the management of the following teams and departments: Inner City Mental Health Workers, Inner City Urban Counselling, Family Mental Wellness Services and Intake and referral, Community Supports workers, I.D. Storage to make sure programs.
  • Providing direct management and monthly supervision and support to frontline staff of your teams and department
  • Building strong, healthy, happy and productive teams
  • Overseeing and/or preparing, writing and submitting yourself, in a timely manner, all required internal and funding related reports
  • Proactively scouting for funding opportunities as well as preparing and supporting the preparation of funding applications when required.
  • Building strong external partnerships with colleagues in government and the non- profit sector and exploring ways to work together in concrete ways to benefit those we serve
  • Signing off on and oversight of all expenses related to the teams and departments you manage
  • Attending and representing Boyle Street at all appropriate internal and external meetings
  • Exploring ways to expand our current services as well as opportunities to offer new services.
  • Working with the Director of Programs and Finance to set and manage budgets on an annual basis
  • Briefing colleagues on internal and external emerging opportunities, issues, trends and learnings in your area of work
  • All other responsibilities as deemed reasonable and appropriate by the Director of Programs.



  • A degree is Human Services is preferred but candidates without a degree but with extensive relevant and related experience will also be considered.

Skills, Abilities and Attitudes:

  • A willingness and desire to work by our organizational Values and Belief
  • Able to manage and motivate employees with a strength based approach, providing the necessary coaching and support for them to achieve their personal best.
  • Able to have difficult but respectful and ultimately constructive conversations with employees if performance and/or behavior becomes an issue.
  • Great attention to detail and excellent organizational skills and ability to multi-task.
  • Good working knowledge of Microsoft Office (Word, Excel, Outlook, Access, PowerPoint)
  • Have demonstrated excellent written and oral communication sk
  • Able to write high quality report
  • Able to identify and secure funding opportunit
  • Able to take risks in pursuit of innovation.
  • Able to plan and make decisions in a timely, organized and appropriate manner.
  • Able to work effectively as a team as well as independently.
  • Demonstrated ability to understand and positively change organizational systems and processes
  • Able to make tough decision
  • Able to work in a fast paced, ever changing, often demanding, sometimes traumatizing environment.
  • Able to achieve and maintain good self-care.


  • 3-5 years of Leadership or Management Experience within the non profit sector
  • Knowledge and experience of Indigenous and multicultural communities is essential
  • An understanding of poverty and marginalization and of how and why it affects those we serve is essential

Boyle Street Community Services values diversity and welcomes applications from First Nation, Inuit, Métis, New Canadian, racialized, differently abled and LGBTTQIA communities.


How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please email your resume and cover letter. Please include Manager of Mental Health & Community Support Services in the Subject Line of the email.
Contact Details:
Violet Poon
Edmonton Human Resources Cluster

www:   boylestreet.org/

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