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Job Details

Job Number:  40067
157-17 Relief Youth Support Worker
Job Posted: Tuesday, 28 November 2017
Closing Date: Tuesday, 19 December 2017
(64 days ago)
Family Services of Greater Vancouver
Region: Vancouver & Lower Mainland Type: Casual
Location: Vancouver Salary: $17.42 per hour / overnight shifts $21.40 per hour



Relief Youth Support Worker

Directions Youth Safehouse

Internal / External Job Competition - #157-17


Are you a strong advocate with a passion for supporting others?

Do you believe in the possibility for people to create change in their lives? 

Would you enjoy working independently within a committed team?



Since 1928, Family Services of Greater Vancouver has been creating brighter tomorrows for people and families in our community. Last year we supported more than 13,000 people to create possibilities for themselves through professional counselling, therapy, education, advocacy, planning, employment support, and other community services. 


Directions Youth Services provides Vancouver’s homeless youth and youth at-risk with entry points to access the tools, support, and guidance they need to go about making healthy, positive changes in their lives. We are open 24 hours a day, 7 days a week, 365 days a year. Directions Youth Services consists of:


Directions Youth Services Centre provides Vancouver’s homeless youth and youth at-risk with a range of services to assist them to access housing, and increase health, life-skills and wellbeing. DYSC also encompasses our housing, outreach and transition to adulthood programs.

Directions Youth Detox offers youth with a continuum of service, which includes outreach, drop-in and assessment counselling and referrals, in-house detoxification, education and groups.

Directions Youth Safehouse is a first stage emergency shelter to assist youth to return to family/extended family and/or access needed transitional supports to independence.

Directions Youth Low Barrier Shelter (DYLBS) is a first stage emergency shelter that provides safety to youth and work with them to return to family/extended family, access needed transitional supports to independence and/or treatment.


Job Summary

These are entry level ON-CALL hourly positions reporting to the Manager: Supported Housing and Transition Programs. These positions are located at our undisclosed Safehouse location which is a voluntary co-ed residential program for at-risk youth aged 16 – 18 years who need a safe place to stay. These positions work in a team of two staff members. Relief Youth Support Workers provide care and assistance to youth accessing the Safehouse program. They are responsible for creating a safe and welcoming environment for all youth.


Key Responsibilities

  • Create rapport and trusting, non-judgmental relationships with youth in Safehouse.
  • Maintain facility upkeep including cleaning, laundry, inventory and restocking of supplies.
  • Maintain professional, positive relationships with partners including MCFD and service providers.
  • Maintain accurate logs, record keeping, and data entry related to youth files and statistics.
  • Responsible for reading youth files and ensuring information is accurate, current and clear.
  • Responsible for maintaining knowledge of current best practices and available resources.
  • Ensure clear and concise communication and information transfer to colleagues and management including shift change.
  • Monitor petty cash float and maintain accurate financial records.
  • Actively participate in supervision sessions and performance evaluation processes.
  • Adhere to all program and agency policies and procedures.  


Required Qualifications

  • Completion or in pursuit of Social Work, Child and Youth Care, Psychology or other related degrees/diplomas and/or two years of related experience, preferably in a supportive role with at-risk youth.
  • Current First Aid, FoodSafe Level 1 and Non-Violent Crisis Intervention certificates.
  • Professional verbal, written and interpersonal skills.
  • Knowledge of issues/needs of high risk and/or street-involved youth.


Working Conditions

  • Safehouse is a 24 hour intake/response program
  • Willingness and ability to work shift work- including awake overnights, days, evenings, weekends and weekend overnights
  • Must be available to work at least 2 overnight shifts per week


Why Work Here?

·        Friendly Work Environment

·        Flexible Working Hours

·        Support the Local Community

·        Rewarding Experience


To apply

Please submit your resume and/or cover letter outlining your interest and relevant experience to:


Claire Ens, Team Leader Directions Youth Safehouse

Directions Youth Services  



Salary/Pay Grade: 4, Step 1 - $17.42 per hour   *Please note that Overnight shifts are paid at a higher paid grade – 7 Step 1 ($21.40/hr)

Start Date: As soon as possible

Closing Date: December 19th, 2017

Family Services is committed to the principles of diversity. We encourage applications from qualified people of all genders and sexual orientations, visible minorities, Indigenous persons and persons with disabilities.



How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
To apply
Please submit your resume and/or cover letter outlining your interest and relevant experience to:

Claire Ens, Team Leader Directions Youth Safehouse
Directions Youth Services
Contact Details:
To apply
Please submit your resume and/or cover letter outlining your interest and relevant experience to:

Claire Ens, Team Leader Directions Youth Safehouse
Directions Youth Services
www:   www.fsgv.ca

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