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Job Number:  40156
Assistant Store Manager
Job Posted: Friday, 1 December 2017
Closing Date: Sunday, 31 December 2017
(in 19 days)
Goodwill The Amity Group
Region: Halton / Peel area Type: Full time
Location: Oakville Salary: 40,195

PRIMARY FUNCTION

 

To assist in the management of all store operations; provide excellent customer service; maximize sales volumes while controlling costs of operations; provide meaningful training experience for clients; guide and direct employees while encouraging their growth and development.

 

QUALIFICATIONS AND REQUIREMENTS

 

·         Community College Certificate in Marketing or relevant education preferred.

·         2 - 3 years experience in Retail Sales.

·         Excellent customer service background, strong inter-personal communication skills and a knowledge of working with persons with disabilities.

·         Must be a problem solver who works well without supervision.

·         Knowledge and use of modern sales equipment an asset.

 

DUTIES AND RESPONSIBILITIES
 

·         Under the direction of the Store Manager, plans work flow and assigns work to all employees and trainees in order to meet sales and training objectives.

·         Monitors work in process.

·         Co-operates with other supervisors in co-ordinating work flow between departments.

·         Ensures that merchandise and supplies required to fill needs arrive in a timely manner.

·         Merchandises stock in neat, appealing fashion.

·         Assists Store Manager in the creation of high impact visual displays to maximize sales potential.

·         Assures security of all goods, tools and equipment in department; reports any missing items, or irregularities by others workers, to Store Manager.  Maintains security of merchandise and cash proceeds.

·         Assures that building, fixtures and equipment are properly cleaned, serviced and maintained.

·         Supervises handling and banking of cash.

·         Creates a customer service culture throughout area of responsibility.

·         Solves customer related problems with tact and diplomacy.

·         Directs mark down and removal of slow moving merchandise in conjunction with Store Manager.  Takes such action as is required to minimize checkouts and baling.

·         Assists in the planning of displays and special promotions in conjunction with Store Manager.

·         Assists in the control of costs through effective use of staff, supplies and utilities.

·         Submits required data on store operations to general office.

·         Instructs staff in all phases of store operations and sales techniques.

·         Provides input to Manager regarding progress evaluation reports on all trainees and employees as requested.

·         Insists on proper safety procedures and use of safety equipment as applicable.

·         Collaborates closely with Career Development Specialist in assessment, training and rehabilitation of trainees to meet community standards.

·         Assists in the development of individual training objectives in liaison with rehabilitation personnel.

·         Assures that each trainee advances in line with his/her own capacity and that he/she is trained in all appropriate phases of the department work.

·         Assures continuing progress and development of all workers.  Delegates authority when appropriate to assist in growth and development of store employees.

·         Addresses safety within the department, ensuring it is maintained as a safe working environment for self and staff.

·         Instructs new employees on safety rules, proper use of equipment and procedure for reporting accidents.  Monitors for compliance with regulations.

·         Reports unusual illnesses, tardiness and safety violations or accidents to Store Manager.

·         Administer First Aid duties on a rotational basis as assigned in the First Aid Roster to persons who are injured or become ill during working hours;

·         Performs other duties as may be assigned.

How to Apply:
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Human Resources
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