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Job Details

Job Number:  40157
Store Manager
Job Posted: Friday, 1 December 2017
Closing Date: Saturday, 30 December 2017
(52 days ago)
Goodwill The Amity Group
Region: Halton / Peel area Type: Full time
Location: Burlington, Ontario Salary: $45 - $50,000 annually


STORE MANAGER - Burlington, Ontario


Salary range $45,000 to $50,000 annually to start


Benefits include extended health care, dental, pension plan, vision care.


Primary Function:


To manage all store operations (retail and production); provide excellent customer service; maximize

sales volumes while controlling costs of operations; meet/exceed targets; guide and direct

employees while encouraging their growth and development.


  • 4 - 5 years’ supervisory experience in a retail environment
  • Excellent customer service background, strong inter-personal communication skills
  • Must be a problem solver who works well without supervision
  • Demonstrated experience in a performance driven environment a must
  • Experience in thrift retail is an asset


Core Responsibilities:


  • Meet Sales & Donation Targets Within Approved Budget
  • Establishes work priorities and assigns work to all employees in order to meet/exceed sales and production targets
  • Develops and implements operating budget in a de-centralized model
  • Works with Vice President, Retail and Donated Goods Operations to understand local environment and develop plans for promoting and growing donations and sales
  • Controls costs through effective use of staff, supplies and utilities


  • Promote Excellent Customer Service & Brand Image
  • Through staff training and attention to operational details, maintains sales floor, inventory replenishing and provides a great shopping and donating experience
  • Modifies and reacts to changing situations within the store and marketplace
  • Creates high impact visual displays to maximize sales
  • Solves customer related problems with tact and diplomacy


  • Manage Staff Performance & Development
  • Supervises handling and banking of cash within company policies and procedures
  • Creates a positive customer service culture throughout area of responsibility
  • Instructs and develops staff in all phases of store operations, customer service, production and sales techniques
  • Completes regular and timely performance evaluations and works with HR to implement performance improvements plans when necessary
  • Ensure compliance with all relevant health & safety and other regulatory requirements associated with operating a thrift store & workplace


Performs other duties as may be assigned




Please apply by December 30, 2017 with resume & cover letter

 by e-mail to:   Human Resources

No phone calls please. Only those selected for an interview will be contacted. Goodwill is an equal opportunity employer, and encourages applications from all groups. Goodwill offers accommodations for applicants with disabilities. If you are contacted by us regarding this position, please advise if you require accommodations.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Contact Details:

www:   www.goodwilljobs.ca/employment-opportunities-at-goodwill/

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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