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Job Details

Job Number:  40160
General Counsellor Ref# 154-17
Job Posted: Friday, 1 December 2017
Closing Date: Thursday, 14 December 2017
(66 days ago)
COSTI Immigrant Services
Region: Toronto Metro area Type: Part time
Location: Toronto Salary: $24.64-$26.52 per hour



COSTI is a multicultural organization providing settlement, employment, and language training services. For more information about COSTI, please visit our website at www.costi.org


This is a non-union, part-time position scheduled to work 17.5 hours per week

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  • Provides intake, assessment of client needs and development of both short and long term counselling and orientation services to newcomers, particularly refugees and newcomers from the Horn of Africa or South America
  • Through a Case Management service model, assists clients with information, referral, crisis intervention and supportive counselling services
  • Assists clients through information, referral, documentation, crisis intervention and supportive counselling services.
  • Organizes and facilitates group orientation sessions.
  • Provides follow-up to clients.
  • Advocates and promotes the programs and services of the agency
  • Liaises with government, community groups, educational institutions and volunteers regarding services for clients.
  • Keeps administrative records of services and activities, prepares necessary reports and inputs data using COSTI CISv2 and ICARE databases.
  • Performs other duties as required.





  • Social Service Worker diploma or equivalent with relevant practicum experience
  • Minimum One (1) year experience in providing settlement counselling.
  • Thorough knowledge of settlement issues facing refugees and new immigrants
  • Sensitive to the needs of newcomers and aware of the social and economic trends of immigrants.
  • Demonstrated experience organising and facilitating groups is essential.
  • Able to communicate in Italian, Portuguese or French is considered an asset
  • Strong customer service skills and demonstrated ability to liaise with community organizations.
  • Experience in conducting various methods of outreach.
  • Demonstrated ability to work under pressure of heavy caseload and deadlines.
  • Sound knowledge of CIS v2, iCARE database, Internet, Email and MS Office in a Windows environment.
  • Highly developed organizational skills, ability to multi-task and set priorities independently.
  • Good written and oral communication skills in English is required.


LOCATION:                                      760 College Street, Toronto

DURATION:                                      January 2, 2018 - March 31, 2018 (pending confirmation of funding)

STARTING SALARY RANGE:          $24.64-$26.52 per hour

POSTING DATE:                               December 1, 2017

CLOSING DATE:                               December 14, 2017



*Priority consideration will be given to those on Notice of Recall.


If you are interested, please quote Reference #154-17

and send your resume with a covering letter to:


Mr. Michael Politi

Manager, Staffing and Orientation

COSTI Immigrant Services

1710 Dufferin Street

Toronto, Ontario

M6E 3P2

Email: Fax: 416-658-8537


“We thank all applicants for their interest in COSTI. However, only candidates selected for an interview will be contacted. No telephone inquiries please.”


COSTI encourages applications from individuals reflecting the diversity of our community. COSTI is committed to fair and accessible employment practices and when requested, will make reasonable effort to accommodate people with disabilities during the recruitment and assessment processes when filling positions.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please quote Reference #154-17 and send your resume with a cover letter to:
Contact Details:
Sharon Swift
COSTI Immigrant Services
1710 Dufferin Street
Toronto, ON, M6E 3P2

Tel: (647) 827-1417
www:   costi.org

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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