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Job Details

Job Number:  40865
Regional Manager, Northern BC
Job Posted: Friday, 5 January 2018
Closing Date: Sunday, 21 January 2018
(88 days ago)
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
Region: Cariboo, North Coast / Nechako / North East Type: Full time
Location: (not entered) Salary: (not entered)



POSITION:                             Regional Manager, Northern BC


LOCATION:                            Prince George/Northern BC area

This is a work-from-home position that will require travel throughout the north (occasionally to Vancouver), location of incumbent may be located anywhere within the north that is acceptable to the BC SPCA.


CLOSING DATE:                    January 21, 2018                                                


If you are interested in becoming a part of the BC SPCA Operations team and are legally entitled to work in Canada, we would like to hear from you. Please submit your cover letter and resume together as one document when applying to:  http://spca.bc.ca/about-us/careers/



Accountable for overall performance of assigned group of branches/locations in the areas of:  Animal Health, Welfare & Shelter Operations; Finance; Revenue Development; Human Resources & Volunteer Development; Community Relations; Governance and Community Councils. Works with provincial departments to provide assistance to branches in the area of advocacy, cruelty investigations and humane education.   This position provides on-going training, direction, motivation and coaching to Branch Managers to gain cooperation to meet goals and objectives congruent with the strategic plan and the mission of the BC SPCA.



  • Works with the branch manager to assist each Branch with the attainment of optimum welfare standards in each shelter as defined by the ShelterSense programs and related BC SPCA policies
  • Acts as an ambassador of new programs, policies and procedures ensuring an atmosphere of regular and open communication with Branch Managers, staff and volunteers
  • Acts a direct liaison between branches and all provincial departments to support and strengthen the success of provincial and local initiatives, goals and strategic plans through regular two-way dialogue
  • Tracks and reports on the successful implementation and maintenance of standard operating policies/procedures and related programs in assigned region and takes immediate steps to address any challenges to implementation or maintenance of these policies, procedures and programs
  • Monitors that the carrying capacity for animals in each shelter is not exceeded as determined by both physical space and available human resources
  • Ensures that timely decision-making regarding the physical health & welfare of all animals is being carried out at all times
  • In coordination with Branch Manager ensures all staff members and volunteers in assigned region have completed all training requirements and records of all training are maintained
  • Responsible for recruitment and selection of branch managers and assists branch managers with recruitment of staff and volunteers through participation in interviews and location orientations as needed
  • Responsible for performance management of Branch Managers in assigned region including completion of annual performance reviews, strategic development of SMART goals, and ongoing coaching, training and development with a focus on celebrating successes and achievements. Ensures Branch Managers are managing the performance of their direct reports in accordance with the Society’s performance management guidelines
  • Develops annual strategic and operational goals and objectives for the region that are consistent and flow from the Strategic Plan
  • Analyzes branch performance in relation to defined branch metrics and provides feedback, guidance, training and encouragement in order to positively impact results
  • Works with Branch Manager to develop an annual budget for each location and regularly monitors location compliance within the approved budget
  • Assists with the development of the annual fundraising plan for each location in assigned region and provides support as necessary to achieve annual fundraising targets
  • Assists in the implementation of high customer service standards, monitors overall customer satisfaction in region and appropriately addresses customer questions and complaints as needed
  • Works in conjunction with Branch Manager to identify and respond to community needs ensuring excellent relations and promotion of the Branch and the BC SPCA’s mission in the community; attends events as required.
  • Develops positive media relations and contacts for regional issues. Utilizes opportunities provided by the BC SPCA for media contact as well as keeps the Community Relations department updated on matters that could result in direct media contact.
  • Works closely with the Community Councils (CC) in assigned region through regular attendance at CC meetings and ongoing dialogue with the chairs of each branch CC
  • Acts as a champion of the BC SPCA Health & Safety program ensuring that safe work practices are implemented and are being carried out to protect staff, volunteers and animals from injury and/or illness
  • Ensures physical facilities are well maintained and assists with requests for capital improvements to buildings and/or the development of new buildings in the region
  • In unionized shelters, assists Branch Managers with the proper administration of the applicable collective agreement and participates in the resolution of grievances and preparation for collective bargaining
  • As applicable, assists with the management of local animal control and kenneling contracts and leads the renewal of contracts in assigned region
  • Works with the Senior Animal Protection Officer in each region to ensure appropriate branch response to animal cruelty investigations
  • Performs other duties as assigned.



  • University degree in Business, Biology, or other topic acceptable to the Employer plus a minimum 8 years’ related experience including experience in a managerial/supervisory role
  • Proven visionary leader with the ability to inspire people to achieve great things
  • Demonstrated ability to organize work, meet priorities and to work within a demanding work schedules with minimal supervision.
  • Excellent communication skills and ability to work with internal and external stakeholders at all levels in a positive manner
  • Demonstrated ability to successfully manage a budget and meet financial targets.
  • Ability to successful deal with conflict.
  • Excellent presentation and public speaking skills
  • Ability to regularly travel throughout the assigned region and Province as necessary. Must have a valid BC Drivers License
  • Must have a genuine compassion for animals and knowledge of the Five Freedoms and related animal welfare standards
  • Previous experience working within an animal shelter, fundraising, volunteer management and media experience would be an asset
  • Computer skills – Windows, MS Office incl. PowerPoint and Excel



How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please submit your cover letter and resume together as one document when applying - http://spca.bc.ca/about-us/careers/

No telephone calls please.
Contact Details:
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
1245 East 7th Avenue
Vancouver, BC, V5T 1R1

Tel: 604 681-7271
Fax: 604 681-7022
www:   www.spca.bc.ca

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