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Job Number:  40888
Senior Manager, Quality Assurance & Performance Improvement
Job Posted: Saturday, 6 January 2018
Closing Date: Wednesday, 28 February 2018
(56 days ago)
Region: Vancouver & Lower Mainland Type: Full time
Location: Vancouver Salary: $57,184 to $64,373 per annum depending on qualifications and experience.

Senior Manager, Quality Assurance
& Performance Improvement

MOSAIC is seeking a proven Senior Manager to lead its Quality Assurance & Performance Improvement initiatives.


POSITION:  Senior Manager
DEPARTMENT:  Executive Office


Under the general supervision of the Executive Director, the Senior Manager is responsible for ensuring that effective systems are in place and being used to support
the continuous improvement of the organization and the optimization of services to clients through an integrated approach, robust data management systems and the application of organizational and industry accreditation standards and contractual requirements. This is a key position with organization-wide responsibilities, which works closely with the other Senior Managers and the Directors.


Must be very knowledgeable about accreditation and legislative standards and program management activities;

Degree in Community Studies, Management (Business, Financial),Education, Social Work etc., or equivalent education or experience;

Demonstrated human resources management, superior communication skills and application of organizational policies and procedures;

Minimum three years’ experience in quality assurance, performance improvement and related information management systems;

Highly organized, able to take the initiative, motivate and provide strong leadership to staff and to think critically and strategically;

Criminal Record Check required.


HOURS:   This is a full-time (35 hrs/week), indefinite position.

STARTING PAY:  $57,184 to $64,373 per annum depending on qualifications and experience.



Hiring Committee
5575 Boundary Road,
Vancouver, B.C. V5R 2P9


Please reference Your Name - “Senior Manager QAPI” in the subject line of your application and submit via email (Word/PDF format). Only applicants selected for an interview will be contacted.


DEADLINE:  January 29, 2018, 5:00 pm (very strong candidate could be hired sooner)


POSTING DATE:  January 4, 2018


MOSAIC is a registered charity serving immigrant, newcomer and refugee communities in Greater Vancouver for the past 40 years.


Supported by a board of directors, the organization manages a $20 million plus budget annually with more than 300 staff, 450 volunteers and 300 contractors.  Services are delivered from 26 client-accessible sites and include settlement assistanceEnglish language trainingemployment programsinterpretation and translationcounselling services, and community outreach for families and individuals, including children, youth and seniors.  MOSAIC also offers services for the LGBTQ and temporary foreign worker communities.


MOSAIC is one of the largest settlement organizations in Canada. Provincially, MOSAIC provides more employment supports and programs than any other immigrant serving organization in B.C.  Our expertise in employment services resulted in MOSAIC being the only immigrant serving organization to be awarded a contract to deliver services through the B.C. Government’s Employment Program of B.C.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Contact Details:
Hiring Team
1522 Commercial Drive
Vancouver, BC, V5L 3Y2

Tel: 604-254-0244
www:   www.mosaicbc.org/

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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