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Job Details

Job Number:  41015
Job Posted: Thursday, 11 January 2018
Closing Date: Saturday, 10 February 2018
(35 days ago)
College of Physicians and Surgeons of Ontario
Region: Toronto Metro area Type: Full time
Location: Toronto Salary: (not entered)


You are an experienced professional with a background in complex problem solving with an analytic mind and a strong aptitude for critical thinking.  If this is you, consider joining the College of Physicians and Surgeons of Ontario as an Investigator. In this role, you will resolve complaints with respect to the practice, conduct or capacity of physicians and surgeons in Ontario. As part of the investigative process, you will identify, obtain and analyze relevant information and documents, including hospital and office records, reports, statements, and transcripts. You will conduct interviews and take statements from parties and witnesses and explain College policies to all parties as required. Adaptability, flexibility and being comfortable working in a high volume work environment will be invaluable to you in this role.

You will maintain communication with relevant parties and legal counsel throughout the investigative process and assess complaints for resolution when appropriate delivering investigative reports both verbally and in writing to committees and colleagues.



Different investigative teams have different areas of focus. Qualifications may vary across teams however some are required notwithstanding the team.


  • A university degree in a related field with a minimum of three (3) years of professional experience 
  • Strong analytical skills and an aptitude toward critical thinking are crucial
  • Self-directed with ability to manage complex and competing priorities and respond to unique situations as they arise
  • Excellent written and verbal communication skills including experience with formal report writing
  • Demonstrated ability to navigate difficult, intense and emotional conversations and diffuse tense situations
  • Must be proficient in Windows 7 and Microsoft Office 2010 environment including (Word, WordPerfect, Excel) and have strong keyboarding skills.
  • Familiarity with quality principles and strategies, and working knowledge of RHPA considered an asset.
  • French language skills considered a strong asset.
  • Ability to occasionally travel throughout Ontario.


Areas of focus- at least one area preferred:

  • Regulated Health Professional with certificate in good standing with relevant regulatory body
    • Registered Nurse, Occupational Therapist, MSW, Respiratory Therapist, etc.
    • Focus/expertise in; forensic/ psychiatric care, obstetrics, mental health, ER/ICU, risk management, etc.
  • Legal Expertise with certificate in good standing with the LSUC
    • Administrative law, health law, personal injury, litigation, etc.
  • Investigations
    • Private investigations, corporate investigations, fraud, law enforcement, etc.

How to Apply

Please click here to apply by February 9th, 2018.


For more information, visit the College of Physicians and Surgeons of Ontario at www.cpso.on.ca.


For questions please contact Jillian Wayne at 416-967-2600 x 565 or .


Why work for CPSO?

Consistently rated one of the GTA’s top employers, the College places a high importance on the wellness of its employees. Advantages such as on-site fitness classes, educational grants and regular employee engagement activities, have made the CPSO one of the GTA’s top employers for a consecutive 10 years and counting.

  • Strong work-life balance
  • Comprehensive health benefits
  • Excellent defined contribution pension plan
  • 35 hour work week
  • Priority placed on employee wellness
  • 3 weeks starting vacation
  • College closed between December 25th and January 1st


The College is committed to hiring practices that support accessibility for people with disabilities, employment equity and diversity in the workplace.  The College actively seeks to increase their diversity by welcoming applications from women, visible minorities, aboriginal people, persons with disabilities and persons of any sexual orientation or gender identity.   Applicants with a disability may request accommodation at any stage of the recruitment process by contacting the Human Resources Department

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please complete your application online at https://goo.gl/FBy32Y by February 9th, 2018.

For more information, visit the College of Physicians and Surgeons of Ontario at www.cpso.on.ca.

For questions please contact Jillian Wayne at 416-967-2600 x 565 or .
Contact Details:
Jillian Wayne
College of Physicians and Surgeons of Ontario
80 College St.
Toronto, ON, M5G 2E2

Tel: (416)967-2600
www:   www.cpso.on.ca/careers

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