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Job Number:  41017
Case Manager
Job Posted: Thursday, 11 January 2018
Closing Date: Wednesday, 24 January 2018
(in 4 days)
Canadian Mental Health Association - York Region
Region: York / Durham area Type: Contract - Full time
Location: Alliston Salary: (not entered)

Closing Date: January 24, 2018


Contract, 1 Year, Full-time, 35 hours per week, evenings and weekends may be required


Competition #: 201802


Our Mission:  As the nation-wide leader and champion for mental health, CMHA facilitates access to the resources people require to maintain and improve mental health and community integration, build resilience, and support recovery from mental illness.


Our Organizational Values:

  • Client and Family Centered – through partnership, accountability and action
  • Culturally Competent – to provide the best service and work experience
  • Innovation – to bring value to our community

Team Values:            Respect, Trust, Teamwork and Communication


Hours of work:          35 hours per week. Flexible evening or weekend hours may be required.


Location:                    Alliston, South Simcoe


Job Profile:


The Case Manager is dedicated to offering intensive case management for seniors aged 65 and older with a serious mental illness and age related issues. The team works towards building partnerships and developing support networks for clients and their care givers. This program will help to increase the supports seniors are already receiving from their current support systems and will assist them to stay in their homes longer and help to increase their quality of life and well-being. Together, a support plan is prepared, addressing areas such as primary healthcare, and access issues for housing and/or income; we assist clients to engage in their local community to reduce their experience of social isolation. Seniors will be provided with service coordination and advocacy.


The Case Manager works with clients to provide individualized and flexible services to engage, support and integrate clients into the community, and facilitate their use of resources and supports to maximize their independence and potential. Using an Empowerment/Recovery approach, the Psychogeriatric Case Manager provides support, assistance, referrals, and education to clients, and with their permission, their families.


In addition to compliance with all organizational policies and procedures, the incumbent is also expected to behave ethically, demonstrate competence in effective communication and team building, demonstrate effectiveness in working in a collaborative environment, and demonstrate confidence in decision-making and in building relationships.


The Case Manager may be assigned to different programs as required based on need. (i.e. ACTT, Early Psychosis Intervention, Case Management).


This position reports to and is supervised by the Program Manager.




  • Degree in health or social services plus minimum four years or Diploma in health or social services plus minimum six years relevant experience in a community-based organization working with senior adults with serious mental illness
  • Post-secondary education in Gerontology is an asset
  • Current registration with the OCSWSSW or a regulatory body under the Regulated Health Professions Act
  • A second language (French, Cantonese, Mandarin, Russian, Italian, Persian, Punjabi, Korean, Tamil, Urdu) reflecting the local community is preferred.
  • Experience working with individuals experiencing serious mental illness, concurrent disorders and dual diagnosis (developmental disability and/or traumatic brain injury) is preferred
  • Knowledge of the Ontario Mental Health Act, mental health reform principles, the Substitute Decisions Act, the Health Care Consent Act and PHIPPA requirements.
  • Knowledge of PSR and Recovery as guiding principles.
  • Ability to apply Recovery principles and empowerment-oriented philosophies and practices in work with clients.
  • Extensive knowledge of supports and services in York Region and South Simcoe, including formal and informal resources.
  • Knowledge of systemic issues such as poverty, unemployment, stigma, medications and the isolation felt by individuals with serious mental health issues and their families.
  • A valid Canadian driver’s license, a minimum $1,000,000 third party liability insurance and proof that insurance covers use of personal vehicle to transport clients
  • A satisfactory Vulnerable Sector Screening (Police Check)


Working Conditions:

Office work, community settings, rural settings, meetings in clients home or on the phone and travel with clients



In keeping with mental health reform, best practices, funding and direction this position may later require knowledge, skills, abilities and working conditions not noted here.


Why work for CMHA York Region?

We are team committed to our vision of mentally healthy people in a healthy society. That means we respect that our clients are the experts in their recovery journey and our role is to provide support, resources and opportunities based on their hopes and dreams.  It means that we foster and encourage an entrepreneurial spirit to create, implement and sustain innovative, evidence based and transformational impact.  We seek out and build partnerships, collaborate and share knowledge to be the most culturally competent team and fully integrated service delivery partner.

Our team cares for each other.  We have our own team values of trust, respect, teamwork and communication.  We hold ourselves accountable and we celebrate our wins.  Because we risk, we learn and we take the opportunity and time to constantly improve our skills, the way we function as a team and ultimately deliver services.  

We are a team committed to mental health for all.  Join us and be part of providing great care in great communities!


CMHA, York Region Branch supports the recovery of people with mental illness and promotes diversity in the workplace. We welcome persons with lived experience, women, aboriginal people, people with disabilities, and members of the LGBTQ, visible minority and immigrant communities to apply.


How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Application Procedures:

If you are interested in this opportunity, please follow the link on this posting or visit the Career section of our website. Complete the application form and submit cover letter and resume (PDF or Word) together as one (1) document / attachment in the Resume section, outlining how your experience matches our requirements, to the Human Resources Department quoting Competition # 201802.

To request this posting in an alternate format or to request accommodation in the application process, email AODA@cmha-yr.on.ca

Online: www.cmha-yr.on.ca, under CAREERS section.

While we thank all candidates for their interest, only those selected for an interview will be contacted.
Contact Details:
Canadian Mental Health Association - York Region
1101 Nicholson Road Unit 5
Newmarket, ON, L3Y 9C3

While we thank all candidates for their interest, only those selected for an interview will be contacted.
www:   www.cmha-yr.on.ca

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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