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Job Details

Job Number:  41047
Case Worker
Job Posted: Friday, 12 January 2018
Closing Date: Monday, 22 January 2018
(87 days ago)
The Salvation Army Hamilton Booth Centre
Region: Hamilton area Type: Full time
Location: Hamilton Salary: 20.71

Job Title:

Case Worker

Competition #:



Residential Services  

Position Type:

Full-time (Contract) 34.5hrs/week

Salary Range:

$20.71 per hour

Date posted:

Friday, January 12, 2018


Booth Centre 94 York Blvd

Posting Expires:

Friday, January 22, 2018

Applications Accepted By


E-mail: Eminet_D


Attention: Eminet Dagnachew, Program Manager


                    Please no phone calls.


The Salvation Army Booth Centre

Attention: Eminet Dagnachew, Program Manager

94 York Blvd

Hamilton, ON L8R 1R6

Job Description



Working closely with the Program Manager and Case Work team, assess shelter clients’ individual needs

Meet with clients and assist them in setting realistic personal goals to enable them to move out of the shelter and along the housing continuum to more suitable accommodations

Maintain regular follow-up with each client to achieve their goals

Make appropriate referrals to other services, both in-house and to partner agencies in the community, as necessary

Assist in completing all necessary paperwork

Complete concise and accurate case notes and files on each client

Attend shift change meetings and case conferences as required

Attend staff meetings, training workshops and conferences as required and authorized

Demonstrate familiarity with The Salvation Army Booth Centre’s policies and procedures

Record any appropriate information in Log Books and/or Incident Reports, if appropriate

Be available to offer support to enable the client to maintain his housing, if appropriate

Meet with Program Manager for regular supervision and engage in formal evaluation meetings

Represent The Salvation Army Hamilton Booth Centre in a professional and effective manner

Other duties as assigned by the Program Manager



Minimum of Social Service Worker (SSW) diploma or Bachelor of Social Work (BSW) from a recognized college/university; post graduate studies in a related field would be a definite asset

Minimum of two years of related experience in a social services setting, preferably in a shelter

Excellent oral and written communication skills and effective interpersonal skills

Must be computer literate and efficient in Windows and Microsoft Office Experience using HIFIS preferred

Ability to assist clients to effectively establish, implement and meet their individual life goals, particularly as it relates to their housing

Demonstrated ability to work with the homeless and socially disadvantaged individuals

Demonstrated ability to work with and show compassion to those suffering from mental illness and/or addiction

Maturity and ability to exercise sound judgement and boundaries in a shelter environment

Ability to work with marginalized clients that may harbor anger and resentment towards helping professions

Ability to work both independently and under supervision

Ability to lift/move 40 lbs. (18.14 kgs)

Ability to organize and prioritize multiple tasks in a fast-paced environment

Knowledge of Community-based resources

Possess current First Aid, NVCI and CPR certificates

Provide an original copy of a Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the National Canadian Policy Information Centre (CPIC) or through a local police detachment

May require screening through The Salvation Army Abuse Registry

Support for and an understanding of the mission and purpose of The Salvation Army in Canada and the mission statement of The Salvation Army Booth Centre

NOTE: Alternative combinations of education and experience may be considered


This is a full-time (34.5 hours/week) Saturday to Wednesday contract position until February 2019

Interested applicants must respond in writing with a cover letter and resume


We thank all applicants, however, only those candidates to be interviewed will be contacted.


The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements.


Internal Applicants, please advise Department Heads of your intentions prior to submitting your application.





How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Eminet Dagnachew
Salvation Army Hamilton Booth Centre
94 York Blvd., Hamilton ON L8R 1R6
fax 905-525-3555
Contact Details:
Eminet Dagnachew
The Salvation Army Hamilton Booth Centre
94 York Blvd
Hamilton, ON, L8R 1R6
Fax: (905) 525-3555
E-mail: Eminet_D

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