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Job Number:  41216
CASE MANAGER - Fluent Vietnamese & English
Job Posted: Thursday, 18 January 2018
Closing Date: Friday, 16 February 2018
(4 days ago)
Region: Vancouver & Lower Mainland Type: Full time
Location: Vancouver Salary: $38,584.00 – $43,425.20 per annum (based on experience)


Case Manager (Vietnamese & English Speaker - South Vancouver)


Employment and Language Services



MOSAIC is seeking a client centred and results-orientated Vietnamese speaking

Case Manager who is passionate about empowering clients to reach their employment goals

and is excited about seizing the opportunities under the Employment Program of BC.


The Case Manager is primarily responsible for client awareness and navigation, needs and financial assessments, action plan development, monitoring and following up of clients, meeting client service and financial targets, and maintaining client files. The Case Manager is also responsible for supporting other services of the program, both on and off-site.



· Good working knowledge of existing programs and services, community resources, and local labour market conditions. Knowledgeable of the needs of Specialized Populations and newcomers in particular.

· Familiar with standard office equipment. Skilled in the use of word processing software, client management databases, the Internet, e-mail, and on-line tools.

· Experience with multi-barriered and/or disability clients is an asset.

· Degree, diploma, or training certificate in employment counselling, and/or appropriate combination of training and experience.  Career Development Practitioner certification (CCDP) a strong asset.

· Experience with the Employment Program of BC model and/or the Integrated Case Management system is an asset.

· Must be fluent in Vietnamese.

· Strong interpersonal, cross-cultural, written, and verbal communication skills

· Employment counselling experience: two or more years providing assessment, counselling, referral, and follow-up support services. Experience in fee-for-service programs an asset.

· Ability to manage a large case load while balancing between client services and outcome targets.  Possesses patience, tact, and flexibility.

· Fluency (verbal and written) in English.

· Criminal Record Check.



35 hours per week (Full-time)



$38,584.00 – 43,425.20 per annum (based on experience)


A competitive benefits package is provided with contracts of at least 1 year in length which offer a minimum of 17.5 hours of work per week.




RESUMES TO:       

Hiring Team - MOSAIC Employment Programs

5575 Boundary Road

Vancouver, B.C. V5R 2P9



Please reference “Your Name - Case Manager /SV” in the subject line of your application and submit via email (Word / PDF format) or fax. No telephone calls please.



February 16, 2018 by 5:00 PM


NOTE: Only those selected for an interview will be contacted.


Posting Date:


January 18, 2018  


MOSAIC offers an exciting, culturally diverse work environment with over 300 staff members spread out over 26 locations in Vancouver, North Vancouver, Burnaby, New Westminster, Langley, Surrey, Tri-Cities and Richmond. Together, via over three dozen programs, we help immigrants and refugees as they build new lives in Canada. We’ve helped over 100,000 newcomers since 1976.


MOSAIC is committed to promoting equal employment opportunities for all members of the community

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Hiring Team
5575 Boundary Road
Vancouver, BC, V5L 3Y2

Contact Details:
Hiring Team
5575 Boundary Road
Vancouver, BC, V5L 3Y2

www:   www.mosaicbc.org

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

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