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Job Number:  41396
Bilingual Administrative Assistant
Job Posted: Thursday, 25 January 2018
Closing Date: Thursday, 15 March 2018
(in 22 days)
YMCA of Northern Alberta
Region: Northern Alberta Type: Full time
Location: Fort McMurray Salary: $36,000.00 per year

The YMCA of Northern Alberta Community Programs Department has the following full-time (37.5 hours per week) bilingual position working for the YMCA Employment Link Program:

 

Bilingual Administrative Assistant (English/French)

 

The YMCA is a charitable, mission-based organization dedicated to the development of thousands of people in spirit, mind and body. The YMCA is seeking a motivated individual that will provide reception and administrative support to the YMCA Employment Link Office.

 

The Position:

 

Employment Link is a bilingual program (English & French) fully funded by the Alberta Government, which offers employment services to French speaking Canadians and Immigrants. Our environment is extremely high paced and very diverse; we welcome over 600 clients per month from over 50 different countries. The successful candidate should be fully bilingual in English and French, outstanding customer service skills and high sensitivity to the needs of populations from diverse cultures and experiencing language barriers.

 

Salary: Yearly Salary: $36,000/ year plus Cost of Living Allowance (COLA)

 

Key Responsibilities:

 

Client Services

  • Provide Employment Link’s clients with reception services by welcoming and directing clients, answering the phone in both English and French and responding to general inquiries
  • Represent YMCA Employment Link professionally at all times

Administrative Assistant:

  • Schedule appointments and conduct phone calls to follow up on client’s progress
  • Set up clients on the Construction Safety Training Systems (CSTS) training program
  • Responsible for registering, and managing CSTS Client files and records
  • Conduct follow calls to clients who received employment services
  • Assist clients with computer usage related questions in the employment centre
  • Assist clients when using the phone, fax, copier and scanner
  • Maintain up to date master forms
  • Update the Job Board on a daily basis
  • Take meeting minutes and circulate the information among staff in a timely fashion
  • Maintain office environment organized, uncluttered and clean
  • Responsible for ordering and managing office supplies inventory
  • Assist the Employment Link staff with Mobius data entry
  • Organize, file and maintain paper and electronic records
  • Perform duties correctly in a safe and efficient manner
  • Assist as required with other administrative duties

Qualifications:

 

Education

  • Post-Secondary Education in Office Administration or related diploma is preferred

Experience

  • 1 to 2 years of administrative/customer service experience in a busy office environment
  • Experience working in a team environment with diverse cultural groups; high needs groups and  populations experiencing language barriers

Knowledge/Skills

  • Must be Fully Bilingual English – French
  • Excellent written and verbal communication skills
  • Good Skills in computer applications: MS Word and Excel is a must
  • Comfortable working around a diverse group of individuals (abilities, ethnicities, cultures and religions)
  • Demonstrated courtesy and patience when dealing with clients and office staff
  • Able to follow directions accurately
  • Must have a high level of energy and positive attitude
  • Ability to multitask in a fast paced environment with multiple demands and under stressful conditions

Applications will remain open until a suitable candidate is found.

 

Note: This position is located in Fort McMurray. Local residents preferred.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Send resume and cover letter via email to Jennifer Best at Jennifer.B
Contact Details:
YMCA of Northern Alberta
10211 105 Street NW
Edmonton, AB, T5J 1E3


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