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Job Number:  41448
IT Support Technician
Job Posted: Sunday, 28 January 2018
Closing Date: Wednesday, 21 February 2018
(closing today)
Greenpeace Canada
Region: Vancouver & Lower Mainland Type: Contract - Part time
Location: Vancouver Salary: (not entered)

Job Vacancy: IT Support Technician (One year contract - Part-time - 21 hrs/wk)

Location: Vancouver

Reports to: Head of Finance

Deadline for applications: February 21, 2018

 

Greenpeace Canada is an independently funded, nonprofit organization that works to protect the environment. We challenge government and industry to halt harmful practices by negotiating solutions, conducting scientific research, introducing clean alternatives, carrying out peaceful acts of civil disobedience and engaging the public. To maintain independence Greenpeace does not accept donations from corporations or governments and is a non-profit organization not a registered charity. Greenpeace relies on individual donors and creative partnerships to fund our environmental campaigns.

Greenpeace Canada is seeking an IT Support Technician to administer networks and IT systems in our Vancouver office and to support Greenpeace Canada staff with their computers, locally and remotely.  This position reports to the Head of IT and works within the Finance & Operations Department to develop the IT strategy for Greenpeace Canada.

 

MAJOR RESPONSIBILITIES 

  1. Respond to and resolve IT support tickets, with a priority for the designated office
  2. Support, train and interact directly with local office staff to increase overall computer literacy at GPC and raise awareness of and confidence in the various IT solutions available to users.
  3. Administer and maintain local networks and servers
  4. Ensure staff and network adherence to security protocols
  5. Set up computers, work stations and programs.
  6. Liaise with Global IT department to ensure awareness of Global policies and best practices and to guide resolution of tickets that involve global systems
  7. Participate in the development of strategic and tactical IT planning
  8. Perform other duties as assigned

 

JOB REQUIREMENTS

  • Theoretical and practical knowledge of current IT technology and practices, including but not limited to Windows and Mac OS expertise, Linux competence, basic networking principles, information security best practices;
  • Well-developed customer service skills partnered with active listening and communications skills;
  • Proven administrative, organizational, and time management skills;
  • Keen attention to detail;
  • Proven aptitude for technology and problem solving skills;
  • At least 1 year experience working in an IT help desk or customer service function;
  • The ability to assess and resolve competing priorities and issues;
  • Experience training staff and actively sharing systems knowledge
  • A commitment to the Greenpeace mission for non-violent direct action in support of environmental sustainability;
  • Willingness to learn and continuously develop IT skills

 

You will work with colleagues in Canada and around the world. The ability to work weekends and evenings is sometimes required. 

Candidates should understand and support the Greenpeace campaign tactics, including the use of peaceful civil disobedience.  All applicants must be legally entitled to work in Canada.

Greenpeace Canada embraces equity and diversity and is committed to a workplace that is enriched by the people, needs and desires of Canada’s diverse community. We thank all applicants, but only those invited for interviews will be contacted. All applicants must be legally entitled to work in Canada.

 

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please to go Greenpeace Canada employment page and follow link to apply.
Contact Details:
E-mail:
www:   www.greenpeace.ca/jobs


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Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

 
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