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Job Number:  41685
Housing First, Aboriginal Case Manager
Job Posted: Tuesday, 6 February 2018
Closing Date: Thursday, 1 March 2018
(85 days ago)
Elizabeth Fry Society of GV
Region: Vancouver & Lower Mainland Type: Full time
Location: New Westminster Salary: (not entered)

Housing First, Aboriginal Case Manager

Type of Position: Full Time

Nature of Work: Weekdays predominantly, flexibility required on occasion


Housing First is a recovery-oriented, supportive approach that provides immediate access to permanent housing in addition to flexible, community-based services for people who have experienced homelessness. As a member of the “Key of Her Own” team, you will uphold the core principles of Housing First: immediate access to housing with no housing readiness requirements; participant choice and self-determination, which is enabled through the provision of a rent supplement where possible; individualized, participant-driven, and recovery-oriented supports; separation of housing and services; harm reduction and community integration. The implementation of Housing First has been recognized as an important policy shift towards ending homelessness by the Canadian and United States federal governments as well as by several European countries. Housing First is many things – it is a program model, a systems approach, as well as a philosophy. Within the Elizabeth Fry Society of Greater Vancouver our goal as an organization is to support criminalized and marginalized women, girls and children in achieving their potential. With the right support, we know females from difficult circumstances can transform their lives – and those of their families – for the better. We’re seeking candidates who share our values and who are committed to making a positive difference in the lives of women, children and families. Join us, an exciting opportunity awaits! 


This position requires a current driver’s license and willingness to work in the community with Housing First clients which will include transporting clients, meeting clients in their home or local public setting.




Primary Purpose:

The Aboriginal Case Manager is responsible for the direct and indirect work of planning with individuals, couples and families to successfully find and keep housing. Case managers use core Housing First approaches and principles along with participant-oriented skills to listen to what’s being said, with the goal of ending chronic homelessness by providing immediate housing and then working with participants to promote recovery and well-being

Key Duties/Accountabilities:

  • Participating in weekly intensive case management (ICM) meetings in which participant intake and assessments are reviewed within the context of collaborative discussion related to support, needs and systemic barriers. Participants are placed with specific organizations and are assigned
  • Proficient time and general management skills.
  • Case management, participant interviewing skills, electronic reporting and assessment skills to a Case Manager collaboratively. Problem solving, case planning, sharing of resource information, what is working well/isn’t working are all part of weekly ICM meetings.
  • Working with the housing specialists to locate housing and resources for housing to create an environment that supports successful tenancy. Case managers support clients to engage in a housing search and find housing that fits with their needs while building bridges with landlords.
  • Facilitation of group meetings / case conferences with participants and strategic supports to gather information, problem solve and build relationships.
  • Assisting participants in arrangements for moving and acquiring household items required to set up a home.
  • Providing intensive supports, particularly in the early months of starting work with a participant, and reinforcing principles of crisis prevention and intervention.
  • Assisting and “walking with” participants as needed to access community resources (e.g., income supports, EI, legal guidance, landlord meetings etc.).
  • Assisting participants in identifying what is important to them (to keep them safe, healthy and involved in the community) and what others can do to be of support to them.
  • Linking participants to services such as employment, education and training, social and recreational activities as required.
  • Encouraging follow-through and independence, reinforcing them and allowing participants to be in control, thereby helping individuals to build on their strengths, talents and gifts.
  • Recognizing and responding to clients’ needs in a respectful manner.
  • Providing supports for re-housing when needed / required.
  • Providing assistance, encouragement and resources as necessary for participants to reach future goals.


Education and Experience:

  • A diploma in human services or related field, or the equivalent combination of education and experience totaling five years.
  • Three years previous experience in a similar environment.
  • Previous direct program delivery experience in the community social services sector with a demonstrated working knowledge of a specific community based program and related provincial and community support is viewed as an asset.
  • Must have knowledge of homelessness, women's mental health issues, substance use and addiction issues, community resources and issues related to poverty.


Skills and Abilities:

  • Good oral, written and interpersonal communication skills.
  • Knowledge of theory, principles and practices of trauma-informed care and/or Housing First / harm reduction



Interested candidates must submit a resume and cover letter to: ATTN: Human Resources




Please note only short listed candidates will be contacted for interview. No phone calls please.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Send applications in PDF format only via email
Contact Details:
Human Resources
Elizabeth Fry Society of GV
402 East Columbia Street
New Westminster, BC, V3L 3X1

Tel: 604-520-1166
Fax: 604-520-1169

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