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Job Number:  41721
Client Services Coordinator - Lloydminster
Job Posted: Wednesday, 7 February 2018
Closing Date: Wednesday, 28 February 2018
(86 days ago)
Parkinson Association of Alberta
Region: Northern Alberta Type: Part time
Location: Lloydminster Salary: (not entered)


     Client Services Coordinator – Lloydminster & Surrounding Area


Parkinson Association of Alberta (PAA) is a registered charity whose mission is to provide education, programs and services, information and advocacy, and to support research for people who are affected by Parkinson disease (PD).


Parkinson Association of Alberta is seeking an individual to fill a part-time position (21 hours per week) as the Client Services Coordinator for Lloydminster & surrounding area.  The territory also includes Wainwright, Cold Lake and Vermillion as well as surrounding rural areas.


Reporting to the CEO, the ideal person will require experience in providing direct services to clients, raising awareness and building relationships with stakeholders. Experience and skills in group facilitation, one-on-one and family support counselling is essential. Public speaking, computer proficiency, and proven competencies in working with an adult population are all necessary attributes for this position.


The position provides the opportunity to join a dynamic team environment in which all efforts lead to improving the quality of life for those who live with PD or related disorders. 



  • You will have a degree or diploma in either Social Sciences, Nursing, Adult Education, Recreation Therapy and 3 to 5 years of related experience in the non-profit sector


Duties & Responsibilities:

  • Manage a home office
  • Facilitate, plan the content, format and coordinate support groups for individuals and families
  • Build rapport with the group members and establish trust within the group
  • Evaluate the groups in order to provide improvement to future support groups
  • Provide support to enquiries via the Provincial PD Helpline
  • One-on-one support through a risk assessment or evaluation
  • Provide skills to explore issues, understanding and appropriate intervention either by information or referral to ensure follow up with clients have received positive outcomes following intervention
  • Provide community resource information to clients
  • Volunteer management and inter-agency collaboration
  • Through your ability in developing community relationships, make the appropriate referrals to health services, leisure facilities and other community agencies
  • Implement, develop and deliver presentations to enhance public awareness / involvement to related professionals
  • Collaborate in developing and implementing new programs and services
  • Organize educational conferences and assist in organizing Parkinson Association of Alberta's Hope Conference for Parkinson’s
  • Assist in creating and distributing Client Services promotional and / or resource materials as determined by strategic planning
  • Provide up-to-date programs & services information for the website
  • Contribute articles for the Parkinson Pulse quarterly newsletter
  • Teach our clients self advocacy skills and techniques and be aware of PD advocacy issues and that they are reported to the CEO
  • Follow guidelines to advocate on behalf of and in partnership with clients
  • Participation on committees and coalitions
  • Gather client statistical information, reporting outcomes on programs and services
  • Assist with the organizing of the Flexxaire Parkinson Association of Alberta Step ‘n Stride™ (PASS) walk in the Lloydminster area
  • Organize, manage and coordinate other fundraising events and activities
  • Maintain a high level of client confidentiality


Skills Needed:


  • Experience working with and managing budgets
  • Ability to communicate effectively, comfortable with public speaking, excellent attention to detail, strong organizational and multi-tasking skills
  • Strong computer skills in MS Office applications and data entry
  • Ability to work flexible hours, including some evenings and weekends
  • Confident decision maker and creative problem solver; with the ability to take initiative, coordinate with others and follow through in a fast paced environment
  • Ability to work successfully as part of a team and independently


This position requires access to a vehicle and a valid driver’s license.  A criminal records check is a condition of employment.  For a complete job description see below.


Please forward your cover letter, resume and salary expectations to one of the following:




Fax:      403-259-2263


Mail:    Parkinson Association of Alberta

            Attn:  Maria Iandolo, Executive Assistant

            120, 6807 Railway St SE

            Calgary, AB  T2H 2V6




This position will remain open until a suitable candidate has been found.




Parkinson Association of Alberta is an equal opportunity employer.  We would like to thank all applicants for their interest in this position; however, only those selected for interviews will be contacted.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please send resume in PDF format via email.
Contact Details:
Maria Iandolo
Parkinson Association of Alberta
#120, 6835 Railway St. SE
Calgary, AB, T2H 2V6

Tel: 4032439901
www:   www.parkinsonalberta.ca

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