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Job Details

Job Number:  41789
Security & Services Attendant
Job Posted: Friday, 9 February 2018
Closing Date: Friday, 16 February 2018
(3 days ago)
Open Door Group
Region: Vancouver & Lower Mainland Type: Full time
Location: Vancouver Salary: 18.09/hour



Originating as a volunteer-based non-profit in 1976, Open Door Group has seen tremendous growth throughout its 41 years in operation. Now serving as BC’s largest non-profit provider of employment services, we assist thousands of people in rural and urban communities each year to prepare for, find, and keep meaningful employment and community participation.


As one of Canada’s Certified Great Places to Work, we pride ourselves on modeling a culture of authenticity and transparency. Our core values are based on the genuine belief that all individuals have the ability to succeed and are the drivers of their own success, and we aim to support lifelong learning and career success for the people we serve, as well as our employees.





Reporting to the Site Coordinator, the Security Attendant is responsible for providing security and basic administrative support functions at Open Door Group facilities. The Security Attendant will patrol and observe the activities of persons in and around Open Door Group facilities. The Security Attendant will assess problem situations and exercise tact and judgment in bringing about their resolution. The Security Attendant will respond to general inquiries and update client files and databases.




  • Circulate among visitors, patrons, and employees to preserve order, observe unusual behavior and protect property.
  • Monitor and authorize entrance and departure of employees, clients, and other persons to guard against theft and maintain security of premises.
  • Observes client behavior, investigates and handles disturbances, deals with client emergencies in accordance with guidelines and reports incidents to appropriate staff or authorities.
  • Answer alarms and investigate disturbances.
  • Prevent unauthorized access to restricted areas.
  • Answer routine inquiries and directs visitors to appropriate areas.
  • Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
  • Assists with client intake by performing duties such as obtaining client information and completing documentation required. Schedules and confirms clients for appointments and maintains waiting list.
  • Receives, records, checks and balances transactions such as issuing bus tickets and other client supports.
  • Performs general word processing and data entry functions such as inputting client information into the relevant computer system, typing correspondence, reports and documents.
  • Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
  • Inspect and adjust security systems, equipment, and machinery to ensure operational use and to detect evidence of tampering.
  • Perform other duties as required.


Education, Training, and Experience


  • Successful completion of Basic Standards Training (BST) levels 1 and 2 at the Justice Institute of BC or other recognized institution.
  • Minimum six months experience as a security guard, police officer or military officer, or equivalent occupational experience.
  • Minimum of six months experience providing administrative support.
  • Certification in Nonviolent Crisis Intervention, CPR and/or Occupational First Aid is an asset.
  • Must be bondable.


Skills and Abilities


  • Ability to make decisions and solve problems.
  • Ability to handle complaints, settle disputes, resolve grievances and conflicts, and otherwise negotiate with others.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to establish and maintain harmonious relationships with people from a wide variety of backgrounds.
  • Ability to follow instructions.
  • Ability to type 50 WPM.
  • Knowledge of Business English


Hours of Work:                             36 hours per week

Date Posted:                                 February 8th, 2018

Competition Closing:                  February 16th, 2018

Starting Date:                               ASAP

Union:                                           HSA - Community
Salary:                                          $18.09/hr

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Email applications must include ‘Job Code 2018-007’ in the subject line.

Submit resume and cover letter to
Contact Details:
Open Door Group
30th East 6th Ave
Vancouver , BC, V5T1J4

www:   www.opendoorgroup.org

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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