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Job Details

Job Number:  42088
Wildlife Helpline & Admissions Assistant
Job Posted: Wednesday, 21 February 2018
Closing Date: Sunday, 18 March 2018
WRA Wildlife Rescue Association of BC
Region: Vancouver & Lower Mainland Type: Contract - Full time
Location: Burnaby Salary: $11.35 an hour, rising to $12.60 in June

Position:        Wildlife Helpline & Admissions Assistant

Hours:            Full-time (40 hrs/week), flexible schedule

Dates:             9 week contracts starting May or July

Pay:                $11.35 per hour, rising to $12.65 in June

Closing:         18 March 2018


Wildlife Rescue is seeking enthusiastic, hard-working applicants for the position of Wildlife Helpline & Admissions Assistant, to perform essential daily helpline and admissions duties at our rehabilitation centre. We hope to appoint 4 students, to work alongside staff and volunteers, and help keep our Outpatient Care Program in operation 7 days a week during our very busy baby bird season. These positions are made available through the federal Canada Summer Jobs program, administered by Service Canada and are subject to confirmation of grant funding in April.


To be eligible to apply for these positions, applicants must be post-secondary students who:

  • are between 15 and 30 years of age at the start of employment;
  • have been registered as full-time post-secondary students in the previous academic year and intend to return to school on a full-time basis in the next academic year;
  • are Canadian citizens, permanent residents or persons to whom refugee protection has been conferred under the Immigration & Refugee Protection Act for the duration of the employment; and
  • have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial legislation and regulations.


  • Provide daily assistance on the phone for members of the public that have wildlife questions, issues or have found injured wildlife
  • Record and respond to incoming calls
  • Provide advice on wildlife situations
  • Help organize the transfer of wildlife to our Wildlife Hospital
  • Communicate with volunteers, and admission and hospital staff
  • Assist members of the public who arrive at the Wildlife Hospital with injured wildlife
  • Process the information and paperwork needed for wildlife intakes
  • Talk and educate people about cohabiting successfully with wildlife in the urban environment
  • Talk to the public about how we are funded and how they can help support our organization


  • Previous animal handling experience and/or volunteering is considered an asset
  • A background in biological or environmental sciences is considered an asset
  • Reliability
  • Good organization and time management
  • Excellent communication skills
  • Patience and compassion
  • Comfortable around small birds and mammals
  • Ability to work in a fast-paced, dynamic environment
  • Proof of current tetanus vaccination, a clean criminal record check
  • Able to work five 8-hour shifts a week, which will include weekends and statutory holidays


  • Basic Helpline and Admissions Training
  • Specific training on responding to baby bird, and nuisance and injured wildlife calls
  • Ongoing training provided by staff on shift as required


  • Help us reduce the suffering caused to wildlife by human activities
  • Become part of a small team making a difference
  • Increase your knowledge of local species and how to cohabit with wildlife
  • Expand your knowledge and skills in communications, customer relations, and administration
  • Learn about the field of rehabilitation and network with other animal care centres in the Lower Mainland

To apply for a position, please send a cover letter and resume together in a single pdf file, with your name and the position (WHAA) in the title, to


Please be advised that only short-listed candidates will be contacted for interviews, but Wildlife Rescue would like to thank all applicants in advance for their interest.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
To apply for a position, please send both a cover letter and resume in a single pdf file.
Contact Details:

www:   wildliferescue.ca/

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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