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Job Details

Job Number:  42139
Donor Services Casual
Job Posted: Thursday, 22 February 2018
Closing Date: Saturday, 24 March 2018
(in 7 days)
BC Children's Hospital Foundation
Region: Vancouver & Lower Mainland Type: Casual
Location: Vancouver Salary: (not entered)


BC Children’s Hospital is one of the most recognized and highly regarded institutions in the province and has been rated the top brand in BC through research conducted by Insights West.


BC Children’s Hospital Foundation serves to support the tremendous efforts of the Hospital – its amazing medical care and outstanding research.


Our vision is ambitious:  Every child is healthy and able to fulfill their hopes and dreams. Our mission:  Be a catalyst for transformative child health through excellence in philanthropy, collaboration and advocacy. The Foundation is looking for people who share our passion to better the lives of children and their families and join us in our quest and successfully advance our vision and mission. 



In this role you will receive cash, cheques and credit card donations from various sources such as mail and internet.  You will verify instructions from donors, code the gift, enter donor information into a database and check work for accuracy. Also included in the role is preparation of cash and cheques for delivery to the bank, as well as processing of credit card payments. After input of the donation the casuals assist with issuing of tax receipts to the donor. Verification of donor information includes direct donor contact, most commonly done over the phone. This role also involves extensive work with data using both our Raiser’s Edge database and Microsoft Excel.



Your superb organizational skills, attention to detail and problem-solving skills are critical to the role. You are patient, analytical, and methodical and love to solve problems.  You have a professional manner and the ability to interact tactfully and diplomatically with a wide variety of people. 


In addition, you will have:

  • Grade 12 diploma
  • One year of related work experience
  • Microsoft Excel experience in manipulating data
  • Raiser’s Edge 7 or other database experience is an asset
  • Excellent verbal and written communication
  • Comfort with providing customer service over the phone
  • Strong keyboarding and data entry skills
  • Typing speed of at least 60 wpm
  • Demonstrated accuracy and detail-oriented
  • Self-motivated
  • Customer focused and a team player
  • Ability to travel within the province.



These positions are casual, therefore no hours are guaranteed, however, when volume increases as a result of direct marketing initiatives or fundraising events, additional support is required to ensure donations are processed effectively and efficiently as part of our commitment to excellent donor relations.


This position has proved to be a great job for students or for those individuals who do not rely on regular hours. Casuals will be called in to work for hours that fall Monday to Friday  between 8:30am to 5pm, however, some weekends may be required during busy event seasons such as April – June (Jeans Day, Miracle Weekend and Race for the Kids) and November (Crystal Ball and Festival of Trees). 



BCCHF’s employees have helped to create a work environment in which there is laughter, passion and pride. It is a place where people are respected, appreciated and recognized for their individual and team efforts. We see our employees as our most valuable resource, and we work hard to ensure that employees continue to work in a collaborative and positive environment. As a result, we are proud to state that we have been recognized as one of BC’s Top Employers for eight years in a row!


Does this sound exciting? Come join our team and help kids shine!


Apply online at www.bcchf.ca/careers  by Friday, March 16, 2018.


We thank all applicants for their interest. Only those selected for an interview will be contacted.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Apply online at www.bcchf.ca/careers by Friday, March 16, 2018.
Contact Details:
BC Children's Hospital Foundation
938 West 28th Ave
Vancouver, BC, V5Z 4H4
www:   www.bcchf.ca/careers

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