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Job Details

Job Number:  42492
Family Coach
Job Posted: Wednesday, 7 March 2018
Closing Date: Friday, 30 March 2018
(87 days ago)
Norwood Child and Family Resource Centre
Region: Edmonton area Type: Full time
Location: Edmonton Salary: $21.73-$24.45 per hour

Norwood Child & Family Resource Centre provides programs that strengthen and enrich the lives of children and families. Norwood programs are targeted for families with children birth – 5 years old. Early childhood experiences are aimed at fostering optimal child development and healthy parent-child attachment.  Parent education opportunities are created to support building the capacity of families.  Family support services are provided to support families as the child’s first and most important teacher.  Information and referral is a key practice in supporting families to grow and learn within their own communities.  Programs are delivered using a holistic approach to support the social, emotional, intellectual, language, physical and creative needs of children and families in the community. Family Time is a leading edge Program developed in partnership with Ubuntu and Norwood.


The Ubuntu Children and Families program was created two years ago to deliver groundbreaking services to vulnerable children, youth, and families in Northeast Edmonton. The C5 partnership, the creators of Ubuntu (composed of Boyle Street Community Services, Bent Arrow, Edmonton Mennonite Centre for Newcomers, Norwood Child and Family Resource Centre, and Terra Centre), had a vision for a new type of cutting edge service delivery model that could be provided by working together.


The Ubuntu approach leverages a network of partner agencies and Children’s Services to create customized support for children, youth, and families in North East Edmonton. Together we determine the root causes of a family’s issues, and then identify flexible, culturally competent, community-based supports and services to help the family be healthy and stay together. Always we are guided by Ubuntu’s core philosophy: the importance of the voice of persons served in decision making and goal setting.


This position requires a flexible work schedule (35 hours per week) that includes evenings, weekends and is reflective of family needs.


Norwood staff are guided by the following Team Charter: (SPIRIT)

Support- We utilize one another’s strengths to take on challenges and opportunities using positive communication, collaboration, and compassion.

Passion- We have the energy, attitude, and enthusiasm to be fully committed and engaged in our work with each other.

Integrity- We are honest, trustworthy, transparent, and accountable with each other.

Respect- We accept others without judgment and recognize that every individual is a person of value

Inclusivity- We celebrate diversity and welcome people of all backgrounds, cultures, and perspectives.

Team – We are all one group working towards improved outcomes for children and families.

If you share our values and support our mission and vision please consider joining our team.


Reporting to the Family Time Coordinator, the successful candidate will:

  • Support children and families as they work towards reunification and permanency, while the children are living in another home environment
  • Provide fully engaging activities, coaching, and environments with children ages 0 – 6 years, and their parents/caregivers during and outside of visits
  • Transport children from their current residence to a scheduled visitation location in the community or in their biological parent’s home
  • Utilize appropriate Early Childhood Development activities during transportation to build a relationship with the child/ren and support their development during the transition to and from the visits with the parent(s)/guardian(s)
  • During visits the Family Coach will support the reunification process by planning and interacting with families to work towards the goals that have been set through their service team with Children’s Services and Ubuntu.
  • Facilitate groups that support children and families through early childhood experiences and parent education
  • Provide learning opportunities by demonstrating and modelling activities that support children’s brain development and functioning, promote attachment and healthy child development, family dynamics, self- regulation and communication in alignment with the families’ goals and interaction preferences
  • Complete documentation in accordance with agency and best practice standards
  • Conduct ASQ and ASQ:SE developmental screens with children and families
  • Facilitate groups that support children and families through early childhood experiences and parent education

The ideal candidates will possess the following qualifications:

  • Degree or diploma in Early Childhood Development or Human Services Field
  • Registration with the appropriate licensing body, if applicable
  • Experience coaching/role modeling and supporting parent and child (ages 0 – 6) interaction
  • Strong knowledge of child development and parenting skills
  • Experience working with children and families with complex needs, from diverse cultural and socio-economic backgrounds
  • Strong interpersonal skills and the ability to work alone and in a team environment
  • Training in Relationship Based Practice, Child In Relationship, Triple P, Early Brain Development, and Trauma Informed Practice are considered assets
  • Strong organizational skills and ability to prioritize
  • Working knowledge of MS Office, with experience in Excel and database systems
  • A current First Aid Certificate, Security Clearance Check and Child Welfare Intervention Check
  • A Full Class 5 (non GDL) driver’s license, reliable vehicle, clean drivers abstract (3 year), and business insurance

Norwood Child & Family Resource Centre offers a collaborative team environment with a competitive compensation plan, full benefits, a commitment to staff celebration and recognition, a strong focus on employee wellness, team building activities, ongoing professional development and regularly scheduled reflective supervision. The starting salary range for this role is $21.73-$24.45 per hour.


Norwood Child and Family Resource Centre, values diversity and welcomes applications from First Nation, Inuit, Métis, New Canadian, racialized, differently abled and LGBTTQIA+ communities.


Closing Deadline: Until Suitable Candidate is found

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
To apply for this opportunity, please submit your résumé and cover letter. Please include Family Coach in the Subject Line of the email.
Contact Details:
Violet Poon
Edmonton Human Resources Cluster

www:   norwoodcentre.com/

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