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Job Details

Job Number:  42569
General Counsellor-Ref# 38_18
Job Posted: Friday, 9 March 2018
Closing Date: Friday, 23 March 2018
(in 3 days)
COSTI Immigrant Services
Region: Toronto Metro area Type: Full time
Location: Toronto Salary: $48,318 to $52,005 per annum + Benefits



COSTI is a multicultural organization providing social services, settlement,
employment, and language training services. For more information about COSTI,
please visit our website at www.costi.org.


Shelter Services provide short-term accommodation and support services for vulnerable populations including Refugee Claimants


This is a non-Union contract position scheduled to work 35 hours per week**




  • Provides initial intake and needs assessments to Refugee Claimants.
  • Provides supportive counselling as well as follow-up services in special needs cases.
  • Works one on one with clients to ensure they are well informed about the refugee claimant process and receiving the entitled supports and services
  • Provides information and referral for legal support, income support (OW), work permit, language classes, health services etc.
  • Delivers orientation sessions on settlement related topics
  • Advocates and case consults with other social service organizations and service providers.
  • Provides crisis intervention as required e.g. in cases of family violence.
  • Documents records of services and activities in COSTI’s data base system and prepares necessary reports.
  • Refers clients to community & social service agencies for additional settlement and legal services.




  • Social Services Worker diploma or equivalent with relevant practicum experience.
  • Minimum of nine (9) months experience providing initial settlement counselling.
  • Must be able to speak at least one of the following languages: Arabic, French, Amharic, Tigrinya, Spanish, Somali, Farsi, and Urdu.
  • Demonstrated experience providing services in the following areas; wife and child abuse, resettlement and victims of torture, war and displacement.
  • Previous case management experience.
  • Knowledge of specific issues facing resettled refugees in general.
  • Ability to negotiate and advocate with mainstream society and able to intervene during crisis.
  • Demonstrated experience in data-entry, documentation and reporting.
  • Knowledge of Internet, Email and Windows software e.g. Microsoft Office Suite.
  • Excellent communication, organization and coordination skills.
  • Possession of a current First Aid/CPR training certificate would be an asset.



**Hours of work shall be scheduled in accordance with Article 12.01and shall consist of five (5) seven (7) hour days, Monday to Friday.



LOCATION:                                       Hwy 404 and Sheppard Avenue, North York

START DATE:                                   April 2, 2018 to December 31, 2018

STARTING SALARY RANGE:         $48,318 to $52,005 per annum + Benefits

POSTING DATE:                               March 9, 2018

CLOSING DATE:                              March 23, 2018          



Priority consideration will be given to those on Notice of Recall.

Subject to the response of those on Notice of Recall this position may be open to Union members on a secondment basis.


Qualified candidates are invited to submit their resumes and cover letters,
quoting reference #38-18, to:


Saniyah Farid

Manager, Staffing and Orientation

COSTI Immigrant Services

1710 Dufferin Street

Toronto, Ontario

M6E 3P2

Email:      Fax: 416.658.8537

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please quote Reference #38-18 and send your resume with a cover letter to:
Contact Details:
Saniyah Farid
Manager, Staffing and Orientation
COSTI Immigrant Services
1710 Dufferin Street
Toronto, Ontario
M6E 3P2
Email: Fax: 416.658.8537
www:   costi.org

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Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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