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Job Details

Job Number:  42576
Intake Counsellor Ref #28-18
Job Posted: Friday, 9 March 2018
Closing Date: Friday, 16 March 2018
(2 days ago)
COSTI Immigrant Services
Region: Toronto Metro area Type: Full time
Location: Toronto Salary: $23.51 to $25.31 per hour




COSTI is a multicultural organization providing social services, settlement,
employment, and language training services. For more information about COSTI,
please visit our website at www.costi.org.



This is a non-Union contract position scheduled to work 35 hours per week**




  • Assesses clients' needs in regards to initial settlement issues.
  • Conducts GAR (Government Assisted Refugees) Clients Intake and Moving Procedure
  • Refers client to other agencies or in-house for further counselling.
  • Develops short term and long-term case management counselling services.
  • Registers clients into various programs.
  • Liaises with other agencies and organizations regarding services for clients.
  • Accompanies clients to process OHIP, SIN and bank applications
  • Facilitates groups and workshops for newcomers
  • Assists in helping clients set priorities. Follows up on their progress
  • Inputs cases/information in database systems and prepares referral data for monthly reports (COSTI CISv2 and ICARE)
  • Facilitates groups and workshops for newcomers.




  • Social Services Worker diploma or equivalent with relevant practicum experience.
  • Minimum of nine (9) months experience providing initial settlement services.
  • Must be able to speak at least one of the following languages: Arabic, Farsi/Dari, Amharic, Tigrinya, Somali, Urdu, Russian
  • Demonstrated experience providing services in the following areas; wife and child abuse, resettlement and victims of torture, war and displacement.
  • Knowledge of specific issues facing resettled refugees in general and the Resettlement Assistance Program more specifically.
  • Demonstrated experience in data-entry, documentation and reporting.
  • Knowledge of Internet, Email and Windows software e.g. Microsoft Office Suite.
  • Excellent communication, organization and coordination skills.
  • Possession of a current First Aid/CPR training certificate would be an asset.



**Hours of work shall be scheduled in accordance with Article 12.01and shall consist of five (5) seven (7) hour days, Monday to Friday.




LOCATION:                                 100 Lippincott Street, Toronto           

DURATION:                                 April 2, 2018 to September 28, 2018

STARTING SALARY RANGE:   $23.51 to $25.31 per hour

POSTING DATE:                         March 5, 2018

CLOSING DATE:                        March 16, 2018          



Priority consideration will be given to those on Notice of Recall.

Subject to the response of those on Notice of Recall, this position may be open to Union members on a secondment basis.


Qualified candidates are invited to submit their resumes and cover letters,
quoting reference #28-18, to:


Saniyah Farid, CHRP

Manager, Staffing and Orientation

COSTI Immigrant Services

1710 Dufferin Street

Toronto, Ontario

M6E 3P2

Email:      Fax: 416.658.8537

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please quote Reference #28-18 and send your resume with a cover letter to:
Contact Details:
Saniyah Farid, CHRP
Manager, Staffing and Orientation
COSTI Immigrant Services
1710 Dufferin Street
Toronto, Ontario
M6E 3P2
Email: Fax: 416.658.8537
www:   costi.org

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