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Job Number:  42711
Youth Case Worker (Arabic Speaking) - Moving Ahead Program
Job Posted: Tuesday, 13 March 2018
Closing Date: Tuesday, 20 March 2018
(in 3 days)
Options Community Services Society
Region: Vancouver & Lower Mainland Type: Part time
Location: Surrey, BC Salary: Competitive Wage

Permanent Part-Time (21 hours per week)



The Youth Case Worker provides individualized services for vulnerable youth and young adults who are eligible for the service through a wraparound service approach, including outreach, eligibility screening intake, assessment, goal oriented action planning, orientation, supported access to services, service bridging, progress monitoring, exit planning, and transition support.



  • Adopt creative strategies and establish appropriate community partnerships to reach/recruit client target group and to provide orientation to clients, if applicable
  • Conduct eligibility assessment and program intake process
  • Conduct needs assessment in client’s home
  • Provide orientation to clients and parents if applicable
  • Establish a positive rapport and working relationship with clients
  • Facilitate case management and develop Wraparound Support Services Plan with each client that sets goals to achieve during service period. The Plan should aim to achieve both personal life goals of clients and relevant program outcomes
  • Establish appropriate linkages to other Service Providers to facilitate referrals and to ensure a coordinated support system for the client
  • Provide on-going counseling and coaching to clients to ensure that Settlement Plans are being followed and regularly reassessed, appropriate referrals and assistance are provided, and client’s progress toward expected outcomes is tracked
  • Maintain confidential files, documentation using OCMS Database, and reporting requirements as directed by Immediate Supervisor in accordance with OCS Policies, COA Standards, and Funding Expectations
  • Develop plan for increasing pro-social behaviors and social skills including: engaging clients in activities that would encourage them to connect to people and events in the broader community, assisting clients in problem solving, developing community connections and natural support systems etc.
  • Organize group activities as needed



Education, Training, and Experience

  • Bachelors Degree (or equivalent combination of training and experience) in a related field, and related experience working one to one and in a group setting with immigrant/refugee youth
  • Aware of the needs and issues of youth, related to immigrant settlement in Surrey and Delta
  • Experience and a strong understanding of case management
  • Experience with case file documentation and database information management
  • Demonstrated ability to teach skills in both one-to-one and group settings


Job Skills and Abilities

  • Understand and promote principles of Settlement, Multiculturalism and Immigration
  • Understanding of Social Service programming for immigrant/refugee Youth
  • Well developed counseling, conflict resolution, oral and written communication skills
  • Understanding of intercultural family dynamics and the impact of immigration and/or trauma
  • Must have an appropriate valid Driver’s License and reliable vehicle

Written and spoken fluency in English and Arabic required

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
**Please include a cover letter clearly indicating the posting number [#A21068] and outlining your qualifications and related experience for the position.

NOTE: Options Community Services Society is an equal opportunity employer committed to hiring a diverse workforce. Applicants not selected for an interview will not necessarily be notified. An eligibility list will be maintained for up to 6 months.

No phone calls please.
Contact Details:
Gina Kim, Program Manager
Options Community Services Society

www:   www.options.bc.ca

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