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Job Number:  43524
Wellness Program Coordinator
Job Posted: Thursday, 12 April 2018
Closing Date: Saturday, 12 May 2018
(69 days ago)
YMCA of Northern Alberta
Region: Northern Alberta Type: Full time
Location: Fort McMurray Salary: (not entered)


Employment Opportunity

YMCA of Northern Alberta


Wood Buffalo YMCA has the following full-time (37.5 hours / week) position available to start as soon as a suitable candidate has been found:


Wellness Program Coordinator   


The YMCA is a charity that is mission-based organization dedicated to the development of thousands of people in spirit, mind and body.


The YMCA Wellness Program delivers a strengths-based and trauma-informed approach to provide direct service delivery to families, children, youth and individuals who have a range of needs that impact short, interim and long-term well-being, life adjustment and reintegration upon their return to the community following the wildfires. YMCA Wellness collaborates with staff/teams in other Regional YMCA services, external service providers and community partners who are directly involved in the family’s and/or person’s lives.


The Program Coordinator is responsible for the supervision and direction of staff, development, coordination, implementation and evaluation of programming (intake and assessment, supportive information and referral services, one-to-one supportive counselling, community outreach, home visits, and educational and support group facilitation services related to the social determinants of health, including psycho-social determinants, that promote personal and familial adjustment and recovery) as well as the effective caseload management, supportive counselling of program participants. At all times, the Coordinator will demonstrate excellent interpersonal and communication skills with vulnerable populations facing challenging circumstances.


Hours of Work: Full-time 37.5-hour work week with flexible evenings and occasional weekends to ensure effective service delivery.


Compensation:  The YMCA of Northern Alberta has a comprehensive benefits package.  Salaries are commensurate with experience.


Key Responsibilities:

  • Recruit, hire, train, coach, supervise and manage all full-time and part-time staff, volunteers and students within program areas.
  • Support the staff, volunteers and students and hold them accountable to the delivery of high quality services through excellent relationships with participants.
  • Coordinate program operations within YMCA guidelines and adhere to contracted performance outcomes. Research, plan, and evaluate program components for progress, outputs, and outcomes.
  • Assess participants’ interests, skills, abilities and readiness as they relate to obtaining and retaining employment and identify barriers to employment.
  • Provide one-to-one support and skill development in areas related to intake and assessment, supportive information and referral services, one-to-one supportive counselling, community outreach, home visits, and educational and support group facilitation services related to the social determinants of health, including psycho-social determinants, that promote personal and familial adjustment and recovery.
  • Establish effective community relations relevant to the program. Market and promote programs to achieve programmatic and financial targets. Network with key program stakeholders, community agencies, education and business stakeholders to identify needs, receive referrals, coordinate program solutions and opportunities.
  • Take initiative to engage and maintain contact with program participants to foster their overall well-being, psycho-social recovery, life adjustment, re-integration and stability through facilitated access to one-on-one supports, educational and support group work and information and referral services.
  • Manage within the approved program budget. Establish and maintain accurate and current participant and program records, financial records, current statistical, outcome tracking, anecdotal information and participate in annual participant and program record audits.
  • Maintain accurate and current client service records in accordance with YMCA file standards and applicable Privacy Legislation.
  • Participate in client and service record audits as required.
  • Complete monthly, quarterly and annual activity reports as required.
  • Communicate about and ensure compliance with all policies, procedures and program standards.
  • Perform duties and tasks that contribute to a clean, secure and safe work environment in accordance with Serving Annual Members (S.A.M) standards and health and safety policies.
  • Comply with all emergency response system and procedures and ensuring all necessary safety documents are accurately and effectively completed.
  • Demonstrate and promote a personal understanding of and appreciation for the mission, vision, and values and the YMCA programs and services.


Education/Certifications/Credentials/Professional Registration

  • University Degree in Social Work or other Human Services disciplines or equivalent.
  • Annual registration in a professional organization as required by law if applicable.
  • WHMIS Certification
  • Mental Health and/or Psychological First Aid, Non-Violent Crisis Intervention and Suicide Intervention Certification preferred.
  • Valid driver’s license, clear driver’s abstract, and access to a vehicle.
  • Standard First Aid, CPR-Level C, and WHMIS Certification
  • Successful candidates will be required to provide a current and satisfactory Police Information Check including a Vulnerable Sector Search, and a current and satisfactory Child Welfare Intervention Record Check.
  • Non-Violent Crisis Intervention and Suicide Intervention Certification (not required for hire)


  • Minimum 2 years of experience working directly with families in assessment, goal-setting and monitoring, one-on-one supportive counselling, peer and educational group facilitation and facilitated information and referral to community services.
  • Experience working with individuals, children, youth and families from a strengths-based and trauma-informed approach to address psycho-social, family-functioning, parenting, mental health/addictions and other needs.
  • At least 1 year experience providing staff and program supervision.
  • Working with cultural groups, high needs and marginalized populations.
  • Experience working in a team environment.


  • Working knowledge of issues related to social determinants of health, mental health and well-being, trauma recovery, individual and family assessment, group work, group facilitation, program promotion, program planning and outcome evaluation.
  • Working knowledge in supportive counselling skills, trauma informed and Motivational Interviewing practices.
  • Working knowledge of related community, mental health, education, employment, human services and housing resources.
  • Excellent organizational and time management skills.
  • Excellent communication, interpersonal, and team skills.
  • Working knowledge of computer skills (Windows, Microsoft Office and Outlook)
  • Organizational and time management skills, excellent written and oral communication, and team work skills.
  • Working knowledge of group facilitation, individual assessment, program planning and promotion, outcome evaluation, marketing and public relations.
  • Beginner knowledge in supportive counselling skills.
  • Knowledge of related community, education, youth and human services resources.

Applications will remain open until a suitable candidate is found.


Please send your resume and cover letter to


           The YMCA of Northern Alberta is an inclusive charity that values diversity.

How to Apply:
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Please send resume and cover letter
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